Personal Trainer Manager

Job Description

Job Description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• Flexible schedule
• Tuition assistance

LEAD. INSPIRE. SUCCEED.
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.
Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

 
About the position:
If you're passionate about fitness, technology, and making an impact, Enhance offers the opportunity to be part of a dynamic team that's shaping the future of the industry.

Education & Experience: Accredited Personal Training Certification or a Bachelor's degree in Sports and Physical Education; prior experience leading or managing a team of trainers; First Aid Certification
Additional Specializations (preferred): Team leadership, performance coaching, client retention strategy, and hands-on training experience across multiple disciplines
Location: Harrisburg, East York, York, Lancaster - Pennsylvania
Employment Type: Full-Time, On-Site
Language: Fluency in English, additional languages are a plus

Competencies:

• Strong knowledge of personal training delivery and standards
• Ability to lead, coach, and hold a team accountable with ethical, client-first behavior
• Strong communication and customer service skills
• Time management and organizational skills

Essential Job Functions:
We have a can-do culture and attitude and we are looking for like-minded people who are committed, caring, passionate and serious. Here's what we'd like to see from our Personal Training Manager:

• Motivation! Set the tone for your team's energy and encouragement so every trainer helps their clients complete sessions and reach their fitness goals.
• Conduct regular one-on-one sessions with your clients to provide personalized coaching, monitor progress, address individual needs, and ensure a high-quality member experience.
• You're the one bringing the team together! You'll run the weekly team meetings — sharing wins, tackling challenges, and keeping every trainer aligned and motivated.
• One team meeting a month isn't enough! You'll also sit down one-on-one with each trainer to talk performance, celebrate progress, and coach them toward their next goal.
• Use our trainer app to oversee bookings, rescheduling, and cancellations across your team for a more organized, transparent workflow.
• Be the go-to support for your trainers — guide them through schedule changes, client concerns, and day-to-day questions so nothing falls through the cracks.
• Help your team prepare client sessions in advance, and keep a clear forecast of the department's month across all trainers.
• Make sure every trainer is connecting with clients ahead of sessions with location and timing reminders.
• Give it your all! Model and coach the standard you expect — hands-on training tools, workouts, and habit-building tips — so your team can offer clients the best feel-good experience.
• Build in feedback sessions, tracking, and progress monitoring across the department so no client is left wondering about their results.
• Make sure the team is maximizing client subscriptions and fitness packages to drive retention and results.

What you can look forward to as part of our team:

• Attractive Compensation Package — We recognize and reward your contributions with competitive pay.
• Comprehensive Medical Insurance — Your health and well-being are our priority.
• Continued Education Support — Keep growing with learning opportunities on us.
• Internal Growth Opportunities — We promote from within and support your career journey.
• Exclusive Perks & Discounts — Enjoy a variety of employee-only savings that enhance your lifestyle.
• Friendly, Supportive Work Environment — Join a team that values collaboration, respect, and positivity.
• Be Part of a Rapidly Growing Company — Experience the excitement and opportunities that come with fast-paced success.