Manager Enterprise Applications

Overview MSA is seeking a strategic and people-focused Manager, Enterprise Applications to lead the operations, governance, and product lifecycle of MSA’s enterprise business applications. This role oversees the Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI, while partnering closely with leaders, stakeholders, vendors, and IT team members across the organization.Reporting to the Chief Information Officer, this role plays a key part in shaping secure, scalable, and effective technology solutions that support MSA’s business operations, financial systems, reporting needs, and long-term growth.MSA Professional Services is 100% employee-owned, meaning every employee has a direct stake in the success of the company. This ownership mindset drives our collaborative culture, long-term thinking, and commitment to delivering high-quality work for the communities we serve.Come join the ownership team at MSA!Employee Testimonial:“As an employee-owned company (100% ESOP), working at MSA is not just a job. We're genuine co-owners, and this ESOP setup promotes a culture of collaboration and engagement throughout MSA because we all have a direct financial interest as owners.”-Project Engineer - Transportation, Cedar Rapids Office Responsibilities Enterprise Applications LeadershipOwn the technical and product governance for MSA’s Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BILead application architecture, integration strategy, and solution design to ensure secure, scalable, and supportable platformsManage the full lifecycle of ERP-related enhancements, releases, customizations, support, and vendor-delivered workEstablish controls for security, compliance, environment management, testing, documentation, and operational supportProduct Strategy & Business PartnershipDirect the product management process for the ERP portfolio, including business intake, backlog prioritization, roadmap planning, release coordination, and stakeholder communicationPartner with leaders and decision makers across departments to identify, recommend, develop, implement, and support cost-effective technology solutionsAnalyze complex business needs and recommend technical solutions that align with enterprise standards and business goalsEstablish governance for reporting and analytics solutions connected to ERP and CRM systems, including KPI alignment, data quality, and reporting consistencyProject, Vendor & Operational ManagementProduce detailed timelines for application releases and implementations, monitor progress, and communicate project statusOversee third-party vendors and implementation partners to ensure timely delivery, quality outcomes, knowledge transfer, and adherence to MSA standardsDevelop business case justifications and cost/benefit analyses for IT initiativesSupport IT operational planning, including staffing, budgeting, software/hardware purchasing, resource allocation, and service deliveryPeople Leadership & Team DevelopmentLead, coach, mentor, and develop direct reports while creating a positive employee experienceFoster accountability, continuous improvement, open communication, and high performance across the teamParticipate in recruiting efforts and employment decisions for direct reports Qualifications EducationBachelor’s degree in Information Systems, Business, or a related fieldEquivalent combination of education and experience may be consideredExperienceFive years of progressive technology experience requiredExperience within the IT and finance functions of an Architecture/Engineering/Construction firm preferredExperience leading enterprise applications, ERP platforms, business systems, or related technology portfolios preferredExperience with Microsoft Dynamics 365 Finance & Operations, Customer Engagement, Power BI, or similar enterprise platforms preferredSkillsStrong leadership, coaching, communication, and relationship-building skillsAbility to communicate with empathy and effectiveness in individual and group settingsStrong organizational and project management skills with the ability to manage changing priorities and complex initiativesAbility to analyze business needs, evaluate solutions, and drive technology decisions aligned with organizational goalsAbility to negotiate persuasively, build trust, and demonstrate high personal and professional standardsProficiency in Microsoft OfficeWork EnvironmentThis position is performed in an office environment, with regular travel to other company officesEligible for MSA’s Flex Time ProgramWhy MSA100% employee-owned firm with 100+ years of community impactCollaborative culture with in-house experts for all disciplines across the firmFlexible work-life integrationOngoing learning and professional growth opportunities for all positionsCommitment to fostering a work environment where employees have a strong sense of inclusion and belongingIncluded on the “ENR Top 500 Design Firms” for over 27 straight yearsAdditional BenefitsEligible employees also receive a comprehensive benefits package, including:Compensation Range: $112,000 - $179,500 a yearEmployee Stock Ownership Plan (ESOP)Flex Time401(k) Retirement PlanMedical, Dental & Vision InsurancePaid Time OffPaid HolidaysPaid Parental LeaveEmployer-Paid InsuranceShort-Term Incentive Program (STIP)Equal Opportunity EmployerMSA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.Reasonable Accommodation StatementIf you require a reasonable accommodation during the application or interview process, please contact View email address on click.appcast.io so we can assist you.Job SummaryCategory: ITJob Code: 2026 All Locations - Short/SweetID: 2026-3256