Employment Specialist

Employment Specialist / Job Coach

Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces. We are growing and seeking a compassionate, motivated Employment Specialist / Job Coach to join our team!

The Employment Specialist/Job Coach supports program participants as they learn job skills, transition into community employment, and maintain long-term workplace success. This role combines direct coaching, communication with employers, documentation, and person-centered planning to help individuals reach their goals.

• Provide individualized job coaching and workplace support to participants at community job sites.
• Teach job tasks, soft skills, workplace expectations, and professional behaviors.
• Support participants in building independence, confidence, and problem-solving skills.
• Collaborate with employers to ensure participants meet job performance standards.
• Monitor progress, provide feedback, and document services according to agency standards.
• Transport participants to job sites when needed (company vehicle or mileage reimbursement when applicable).
• Communicate regularly with supervisors, counselors, and team members regarding participant progress.
• Model professionalism, positive attitude, and empathy in all interactions.

High school diploma or GED required; associate or bachelor's degree preferred. Experience working with individuals with disabilities, behavioral health, education, or human services is helpful—but we will train the right person. Strong communication, patience, and interpersonal skills. Reliable, organized, and able to work independently in the community. Valid driver's license, clean driving record, and ability to pass required background checks. The ability to obtain a level 1 fingerprint clearance card. Must be comfortable working in a variety of workplaces (retail, janitorial, food service, warehouse, office settings, etc.).

• Meaningful, mission-centered work that changes lives
• Paid training
• Supportive leadership team
• Mileage reimbursement
• Benefits package (health, dental, vision, PTO) – if applicable
• A positive team culture focused on inclusion and growth

Typically Monday–Friday, some Sunday mornings required SEASONALLY Compensation: $19.35 - $21.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Quality Connections is a Training Center helping people overcome barriers on their journey toward greater independence.