Data Analyst-Qlik
Purple Drive
Overview: Job Title : Data Analyst Location : MTV CA or remote Job Description Responsibilities Analyze data on the experiences of customers, articulate and visualize their overall experience and gain actionable insights from them Drive, own, and execute data collection from customers, including surveys, CRM linkages, and report development Develop data visualizations to drive more informed business decisions Utilize business process modeling to create models that reflect an intuitive, non-technical model of how the business is conducted Identify key trends and outliers across customer verbatims, scores, and feedback Identify issues and recommend changes to drive data-based strategic decision making Produce insightful data analysis to educate the business on trends and areas of opportunity around customer experience Plan and lead cross-functional design sessions that leverage key findings Establish and maintain effective working relationships with internal stakeholders and external partners Education Bachelor's degree in IT, business, computer science, statistics, or a related field Required Skills and Experience 7+ years of experience in a customer experience role Expertise in developing dashboards and visualizations using Qlik sense Expertise in database design and SQL Experience working with customers in a multi-channel setting, including chat, email, and phone support Experience with business process mapping, process analysis, and needs assessments Experience working with large, noisy, and complex real-world data in preparation for statistical analysis Experience performing data analysis and reporting in both detail and summary formats Experience working with market and customer research inputs Strong statistical and mathematical skills Must have Mapping customer journey Qlik sense SQL
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Data Analyst-Qlik in Mountain Pass, CA vacancy
- Talascend is currently seeking an Electrical Engineer for a direct hire opportunity with our client in Mountain Pass, California . Overview The Electrical Engineer will support operations and capital projects as a subject matter expert for site electrical...SuggestedFor contractors
- ...troubleshoot issues, improve efficiency, and reduce unplanned downtime. Develop and implement process improvements by analyzing operational data, identifying trends, and implementing best practices to optimize yields, energy usage, and raw material consumption. Support...SuggestedPermanent employment
- A leading U.S. manufacturing company is seeking Process Engineers at levels I, II, and Senior to join their engineering team. Candidates will be responsible for optimizing processes, ensuring safety, and collaborating with plant staff. Ideal candidates will have a Bachelor...Suggested
- Company Overview We are the only U.S. company with a fully integrated rare earth supply chain—from mining and refining to advanced metal and magnet manufacturing. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves...SuggestedPermanent employmentFor contractorsWork experience placementWork at office
- A company providing engineering solutions is seeking an Electrical Engineer in Mountain Pass, California, to oversee operations and capital projects while ensuring compliance with safety standards. The role requires at least 3 years of experience in industrial electrical...Suggested
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Data Analyst-Qlik. Be the first to apply!


