Contract Specialist

Contracts Specialist

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

Flywheel is seeking a detail-oriented and adaptable Contracts Specialist to join our Commercial Contracting team. In this role, you will be a key partner to our sales organization- helping close deals faster by managing the full contract lifecycle with speed, accuracy and a collaborative mindset. The ideal candidate is a self-starter who thrives in dynamic environments and can quickly align with established processes while demonstrating the flexibility to adapt when necessary.

What You Will Do:

• Draft and review a high volume of commercial agreements, including Statements of Work (SOWs) and Non-Disclosure Agreements (NDAs).
• Ensure clarity, accuracy, and compliance in contract language to protect the organization's interests.
• Maintain and update standard contract templates to reflect current legal standards and business needs.

• Manage contract approvals by following a playbook and established processes.
• Make informed decisions based on pre-defined guidelines, escalating issues when necessary.
• Ensure contracts comply with company policies, risk parameters, and relevant laws.
• Identify and resolve potential risks within the scope of established playbook rules.
• Navigate organizational changes and adjust to new processes, while maintaining high productivity and professionalism.
• Adjust workflows as necessary to address shifting priorities or business needs.
• Manage contract tracking and reporting within Salesforce and Conga CLM, including building and maintaining agreements dashboards and reports to provide real-time visibility into contract status, cycle times and pipeline across the organization.
• Work closely with cross-functional teams, including Legal, Client Services, and Finance, to ensure seamless contract operations.

Who You Are:

• 2+ years of experience in Legal Operations or a Commercial Contracts role, ideally in a corporate or agency environment.
• Experience supporting sales teams in a fast-paced, high-volume environment.
• Strong knowledge and understanding of contracting law, and familiarity with MSAs, SOWs, NDAs.
• Experience with contract management systems and tools, ideally Conga CLM.
• Comfortable working with contract management software (e.g. Conga CLM, Ironclad), configuring workflows, reports and dashboards.
• Experience working with Salesforce is a plus.
• Proficient in Microsoft Office/ Google Workspace
• Familiarity with e-signature platforms (e.g. DocuSign, Adobe Sign)
• Exceptional attention to detail and organizational skills.
• Strong decision-making ability within pre-defined guidelines.
• Ability to manage competing priorities and deliver high-quality work in a fast-paced environment.
• Strong communicator who can translate contract concepts for non-legal stakeholders.

Contracts Specialist - Simple Role Summary

Supports the sales team in getting client deals finalized and signed, helping the business generate revenue faster. Prepares and reviews customer agreements and project documents to ensure all details are accurate and complete before signing. Makes sure contracts follow company rules and approved processes, reducing risk and ensuring consistency across client agreements. Coordinates approvals between teams such as Sales, Legal, Finance, and Client Services, keeping contracts moving efficiently through the process. Uses contract management systems and Salesforce to track agreements, monitor progress, and ensure nothing falls through the cracks. Creates reports and dashboards that provide visibility into contract status, timelines, and overall deal progress for business stakeholders. Balances speed and accuracy in a high-volume environment, helping the organization close business quickly while protecting company interests.

Simple Hiring Manager Elevator Pitch

"This role serves as the operational bridge between Sales, Legal, and Finance, ensuring customer contracts are prepared, reviewed, approved, tracked, and executed efficiently. Their goal is to help the business close deals faster, maintain compliance with company policies, and provide visibility into the contracting process through systems like Salesforce and Conga CLM."