Business Office Coordinator

Business Office Coordinator - Assisted Living Facility

Waters Edge of Lake Wales is seeking a dedicated and organized Business Office Coordinator to join our team at our assisted living facility. This role offers an excellent opportunity to contribute to a compassionate environment that prioritizes resident care and operational excellence. If you are detail-oriented, customer-focused, and thrive in a collaborative setting, we encourage you to apply.

Key Responsibilities:

- Manage daily business office operations, including billing, accounts receivable, and accounts payable

- Assist residents and their families with financial inquiries, payments, and documentation

- Maintain accurate and up-to-date resident records and financial files

- Coordinate with healthcare staff and management to ensure smooth administrative processes

- Prepare financial reports and assist with budget tracking

- Ensure compliance with all relevant policies, regulations, and confidentiality standards

- Support the admissions process by verifying insurance and financial eligibility

- Handle correspondence and communication with residents, families, and vendors

Skills and Qualifications:

- Proven experience in office administration, preferably in healthcare or senior living settings

- Strong organizational and multitasking skills

- Excellent communication and interpersonal abilities

- Proficiency in Microsoft Office Suite and financial management software

- Attention to detail and accuracy in data entry and record keeping

- Knowledge of healthcare regulations and billing procedures is a plus

- Ability to maintain confidentiality and handle sensitive information professionally

- High school diploma or equivalent; additional education or certification in business administration is preferred

At Waters Edge of Lake Wales, we foster a warm, inclusive culture that values teamwork, integrity, and continuous growth. Join us and make a meaningful difference in the lives of our residents while advancing your career in a supportive environment.