Service Manager

Job Description

Job Description

Service Project Manager

Based in Nashville, SynergyBuilt is a full-service contracting company known for quality craftsmanship and clear communication. We specialize in making our customer’s vision come to life while managing timeline and budget needs. With years of experience and a passion for excellence, SynergyBuilt builds more than just structures—we build trust.

We are committed to enhancing the well-being of our employees daily. By providing comprehensive medical benefits the first of the month following the hire date, offering future investment opportunities through a 401(k) after 90 days, generous PTO benefits, and several other perks, we empower our team to strike a harmonious balance between work and life.

Through our dedicated training and development team, we are continually committed to equipping our employees with the tools and resources essential for their success and growth. If you are looking for a position that acknowledges your steadfast work ethic and mindset geared towards continuous knowledge expansion, you have found the right place!

Feel free to dive into our history by visiting our website:

We are seeking a highly skilled and adaptable Service Project Manager to support our clients of multifamily residential communities. This role combines hands-on maintenance expertise with extensive project management responsibilities, ensuring that both routine operations and significant projects are executed efficiently, safely, and in alignment with leading industry standards. 

Responsibilities 

Project Management:  

• Generate scopes of work, cost estimates, and client facing proposals
• Evaluate and manage project risk while executing contracts
• Ensure project performance achieves stakeholder, financial, quality, and safety goals 
• Coordinate with vendors, contractors, and onsite teams to ensure timely project execution 
• Cultivate and maintain positive working relationships with clients, trade partners, and team members 

Leadership, Management, and Accountability:  

• Ensure the actions of yourself and your team reflect and enhance SynergyBuilt's desired culture
• Lead, Manage, and Hold yourself and your team Accountable in a manner that embodies the core values of SynergyBuilt and leads to professional growth
• Assist in the forecasting, recruiting, onboarding, training, and development of team members
• Assist in managing the performance, compensation, and disciplinary track of direct reports 

Essential Skills:

• Planning & Organization: Ability to define project goals, timelines, and deliverables. 
• Communication: Clear, professional communication with teams, clients, and stakeholders. 
• Leadership: Ability to guide and motivate teams while resolving conflicts. 
• Problem-Solving: Quick thinking and effective decision-making under pressure. 
• Risk Management: Identifying potential issues and developing mitigation strategies. 
• Budgeting & Cost Control: Supporting cost tracking and financial accountability. 
• Time Management: Prioritizing tasks and maintaining project schedules. 
• Technical Proficiency: Familiarity with maintenance tools and project management software. 
• Adaptability: Flexibility to adjust to changing priorities and environments. 
• Negotiation: Balancing stakeholder needs and reaching practical agreements. 
• Attention to Detail: Ensuring high-quality work and thorough documentation. 
• Team Collaboration: Promoting a cooperative and productive work environment. 
• Client Relationship Management: Building trust and maintaining satisfaction. 

Qualifications:

• High school diploma or equivalent; technical certifications a plus. 
• 2+ years of multifamily maintenance experience; project management experience preferred. 
• Strong knowledge of HVAC, plumbing, electrical, and general construction. 
• EPA Universal Certification preferred. 
• Valid driver’s license and reliable transportation. 
• Excellent communication, time management, and organizational skills. 
• Ability to lift to 50 lbs. 
• Frequent standing, walking, bending, and climbing ladders. 
• Comfortable working in various indoor and outdoor conditions. 

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. Our organization prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at SynergyBuilt are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran, or disability status, or any other status protected by the laws or regulations in the locations where we operate.