Sales BDC Representative

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast‑paced Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, prospective vehicles, and their ability to purchase. Handling all incoming phone and internet leads, you will contact the clients and, through superb product knowledge and customer handling skills, schedule daily appointments. Upon arrival, the coordinator will meet and greet the client, then escort and introduce the client to a representative in the sales department. Compensation: Base hourly wage ranging from the applicable minimum wage up to $20.00 per hour. Additionally, you will be paid commissions and/or bonuses that vary based on performance, with an expected average annual commission earnings of approximately $50,000 to $55,000. Benefits Medical, Dental & Vision Group Insurance Plans & Discounts 401(k) Retirement Savings Plan Paid Vacation and Holidays Disability Insurance LAP (Life Assistance Program) Basic Life, Dependent & Accident Insurance Growth Opportunities Paid Training Employee Purchase Incentives Family Owned & Operated Health & Wellness Flexible Work Schedule Discounts on Products & Services Direct Deposit Responsibilities Providing excellent customer service to internal and external customers Promote an understanding of and strong commitment to client satisfaction & the team Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Provide customers with initial product information & direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads to make an appointment with the sales department Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Maintain comprehensive and up to date knowledge of products and services offered Qualifications At least one previous role based in strong customer service experience People skills that contribute to effective communication Prompt and courteous Enthusiastic personality Must have strong computer skills Accepts constructive criticism with motivation towards improvement in job performance Professional appearance & punctual High school graduate or equivalent Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug‑free workplace. Offers of employment are contingent upon successfully passing background screening, including a criminal background check, review of motor vehicle records, verification of SSN and passing a drug test at a certified testing facility. #J-18808-Ljbffr