Senior Incident Manager: ITSM, ServiceNow & AI Insights
TechDigital Group
TechDigital Group is seeking an experienced Incident Manager with 8+ years in ITSM to own end-to-end incident lifecycle, drive major incident resolutions, and translate operational data into actionable business insights. The role emphasizes ServiceNow reporting, data analytics, and collaboration with AI-enabled capabilities. Responsibilities include leading incident bridges, developing dashboards, performing trend analyses, and delivering executive-level presentations. #J-18808-Ljbffr TechDigital Group
$171.6k - $392.1k
...build a better working world. ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy, it takes... ...recommendations and contribute insights to strategic roadmaps Ability... ...Certification – NOW Assist for ITSM Suite Certification – NOW Assist...SeniorServicenowSummer holidayWorldwideFlexible hours$25 - $30 per hour
...device lifecycle management in a Microsoft-... ...to C suite and senior leadership, ensuring... ...• Manage incidents and requests using ServiceNow (SNOW) ticketing... ..., please review Insight Global's Workforce... ...ServiceNow (or similar ITSM tools) •... ...ability to leverage AI tools to...SeniorServicenow- ...highly experienced Senior Site Reliability... ...automation, and AI-driven insights.Key ResponsibilitiesLead... ...to improve incident prevention,... ...capabilities with ServiceNow, CI/CD pipelines,... ...and stakeholder management skills with the ability... ...integrations and ITSM/ITOM processes....SeniorServicenowFull timeWorldwideFlexible hours
- ...Job Title: Incident Manager Location: Onsite/Hybrid -... ...Manager with over 8+ years of ITSM experience, strong expertise in ServiceNow reporting and data... ...into compelling business insights via presentations. The candidate... ...also have exposure to AI-driven capabilities....ServicenowPermanent employmentContract workWork at office
- ...distinctive investment management capabilities, we... ...are looking for a Senior Manager, HR... ...like Workday and ServiceNow with HR portals, and... ...contributing technical insight, feasibility... ...reliability, including incident and problem... ...including emerging AI-capabilities to enhance...SeniorServicenowFull timeWork at officeFlexible hours
- Salesforce, Inc. is seeking a Senior Research Lead for Customer Insights to manage research projects and deliver actionable insights for marketing. This role requires... ...data-led decisions. Join Salesforce and leverage AI tools to enhance research efforts while collaborating...Senior
$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with... ...Customer Success Manager, Senior Manager is a highly... ...the process.Business Insight: Combine expert Salesforce... ...and Case Oversight & Incident Management processes... ...SAP, Oracle, Workday, ServiceNow)Familiarity with...SeniorServicenowFull timeWork at officeFlexible hours3 days per week- ...Overview The Incident & Problem Management Analyst is responsible for ensuring a cohesive... ...focused communications for senior leadership throughout the... ...initiatives. Contribute to ITSM maturity improvements... ...Management platforms such as ServiceNow. Ability to perform effectively...Servicenow
- ...In the Age of AI, Cprime reshapes operating... ...specializing in ServiceNow advisory, implementation... ...automation, and managed services. We... ...outcomes — across ITSM, HR, Customer Service... ...Management Engage with senior-level stakeholders... ...to leadership with insight and recommendations...ServicenowRemote jobFull timeLocal areaShift work
- Overview IT Manager Senior, Incident Response & Continuity Manager reports to the Director of Service... ...teams to gather feedback and develop insights that improve response services.... ...of incident response systems (e.g., ServiceNow). Operational Management: oversee continuity...SeniorServicenowFull timeWork at office
$62.2k - $105.7k
...Position Overview The Incident Manager oversees the end‑to‑end lifecycle of IT incidents in an enterprise environment, ensuring... .... Administer and optimize IT service management (ITSM) platforms such as ServiceNow to support consistent incident recording, routing, escalation...ServicenowContract workWork experience placementWork at office- Senior Project Manager, Infrastructure PMO Join to apply for the Senior Project Manager, Infrastructure PMO role at Jobright.ai Senior Project Manager, Infrastructure PMO 3 days ago Be among the... ...knowledge in a new way. Experts add insights directly into each article,...SeniorServicenowFull timeWork experience placementH1bRemote work
$120k - $202.5k
...data, analytics, and AI-powered platforms. Partnering... ..., observability, log management, and security... ...on production support, incident handling, user support... ...metrics, and operational insights to improve reliability... ...Working knowledge of ServiceNow, Jira, and Confluence...SeniorServicenowFull timeTemporary workFlexible hours- ...growing firm looking for a Manager, IT System Operations... ...their dynamic team.The ServiceNow CMDB & IT Asset... ...providing the foundation for Incident, Problem, Change, and Service... ...part in Aprio's ITSM platform modernization,... ...artificial intelligence (AI) tools to support parts...SeniorServicenowFull timeWork at officeLocal areaRemote workFlexible hours
$93k - $171k
...Deloitte, is seeking a Manager to join the Vendor... ...governance, enabled through ServiceNow, automation, and AI-driven capabilities.... ..., and data-driven insights to vendor decision-... ...Service Management (ITSM)1+ year working on vendor... ...-level employees to senior leaders, we believe...ServicenowContract workWork at officeRemote workWork from home$180k - $220k
...and executive relationship management, this leader shapes how capabilities... ...— uniting data-driven insights, technology modernization,... ...responsible, practical AI adoption in pursuit narratives... ...platforms such as ServiceNow and similar ITSM solutions.Ability to articulate...ServicenowWork at office$175.3k - $322.9k
Position Summary ServiceNow Senior Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in... ...of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows.Drive continuous improvement...SeniorServicenowLocal area$110k - $170k
...apply now.We are currently seeking a ServiceNow Architect Presales Senior Manager to join our team in Atlanta, Georgia... ...reviews, and solution defense.AI & Cross‑Platform Solution DesignDesign... ...Prototype user‑centric experiences across ITSM, CSM, HRSD, SPM, IRM/GRC, SecOps,...SeniorServicenowFull timeWork at officeRemote workFlexible hours- ...looking for a highly strategic Senior Content Marketing Manager to own the complete... ...metrics.Use SEO and audience insights to inform topics and... ...marketing automation platforms.AI‑forward mindset, with experience... ....g., Salesforce, HubSpot, ServiceNow, SAP, or similar)....SeniorServicenowFull timeFreelance
- ...Description Job Description: ServiceNow Delivery Manager Contract Atlanta, GA... ...ServiceNow platforms (especially ITSM), experience managing... ...environments, and exposure to AI-driven solutions within service... ...of ServiceNow ITSM modules (Incident, Problem, Change, Request,...ServicenowContract workWork from homeFlexible hours
- eStaffing Inc. is seeking a Senior ServiceNow Developer in Atlanta, GA. This contract position involves... ...platform to enhance IT service management. The ideal candidate will have over 5 years... ...development experience and strong ITSM understanding. You will collaborate with...SeniorServicenowContract work
- Two95 International Inc. is seeking a Sr ServiceNow Developer for a remote position based in Atlanta, GA. This is a contract role for 6+... ...The ideal candidate will have experience implementing ServiceNow ITSM, working in an Agile environment, and proficiency in Javascript...SeniorServicenowRemote jobContract work
- ...come to the right place.JOB SUMMARY -The Senior Manager is an experienced technology leader... ...).5+ years using IT ticketing systems (ServiceNow, JIRA, Quality Center).5+ years in vendor... ...Oversee production support requests, and incidents; manage risks and serve as escalation...SeniorServicenowFull timeWork at office
- Incident Management Atlanta, GA - Onsite/Hybrid W2 Position Reporting... ...with over 8+ years of ITSM experience, strong expertise in ServiceNow reporting and data... ...into compelling business insights via presentations. The... ...also have exposure to AI-driven capabilities. Key...Servicenow
$189.2k - $372.9k
...advisor to CFOs, CAOs, and other senior executives focused on captive... ...’s capabilities, assets, and insights to help clients modernize... ...and operational performance, manage risk, enable change, and increase... ...or Power BIFamiliarity with ServiceNow, Salesforce, or other...SeniorServicenowLocal areaVisa sponsorship- ...are currently looking for an experienced Insights & Knowledge team member for the Retail Tissue... ...for the business. Reporting to the Senior Director of Retail TTN Insights & Knowledge... ...to support internal business objectives. Manage the efficient and effective dissemination...SeniorWork at officeFlexible hours3 days per week
$116.2k - $229.1k
...leverage sector-specific insights and cross-domain... ...26. Work you'll do As a Senior Consultant on the Moveworks... ...configuration of the Moveworks AI Assistant, including knowledge management, conversational flows,... ...systems such as ServiceNow, Workday, and other human...SeniorServicenowLocal area$94.43k - $202.75k
...KPMG is currently seeking a Sr. Associate, ServiceNow to join our Consulting practice.... ...executing engagement workstreams across ITSM, ITOM or IRMLead client workshops to present... ...Minimum three years of recent experience managing and maintaining large, enterprise systems...SeniorServicenowH1bLocal area- ...Senior Dynatrace Engineer This position is based in Atlanta... ..., and supporting incident response activities. Under... ...investigations. Provide monitoring insights during outages and problem... ...monitoring tools with ITSM platforms (ServiceNow, Jira). Support initiatives...SeniorServicenowContract work
- ...Senior Dynatrace Engineer GDOT Atlanta... ...performance management, and infrastructure... ...issues. Incident Management & Root... ...Provide monitoring insights during troubleshooting... ...Management (ITSM) tools. Assist... ...platforms (e.g., ServiceNow). Experience in...SeniorServicenowLocal area
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