Workplace Experience Receptionist

CBRE Workplace Experience Receptionist

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants. This job is part of the Workplace Experience function. They are responsible for creating and maintaining exceptional workplace environments and hospitality services for clients.

What You'll Do:

Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.

Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.

Coordinate meeting room bookings and provide support for internal and external events.

Maintain the reception area and common spaces to a high standard of presentation.

Process deliveries, manage incoming mail, and coordinate messenger services.

Provide administrative support to the workplace experience team.

Follows basic work routines and standards in application of work.

Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact through clearly defined duties, and methods and tasks are described in detail.

Uses communication skills to exchange straightforward information.

No formal supervisory responsibilities.

Focuses on individual work within clearly defined procedures and practices.

Communication skills to exchange straightforward information.

Ability to follow basic work routines and standards in the application of work.

What You'll Need:

High School Diploma or GED with up to 2 years of job-related experience.

Ability to follow basic work routines and standards in the application of work.

Communication skills to exchange straightforward information.

Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Strong organizational skills with an inquisitive mindset.

Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.