Help Desk Agent

Constellation West

Constellation West in Oceanside, CA, is seeking a Tier 1 Help Desk Analyst to join our 24/7 support center at Camp Pendleton. You will be the first point of contact for incidents and requests from DoD customers, guiding users and logging tickets. You will triage, resolve where possible, and escalate to Tier 2/3 as needed, communicating clearly with users and maintaining updates on ticket status. The ideal candidate has strong Microsoft Office skills, service desk experience, flexibility to work #J-18808-Ljbffr

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Vacancy posted 1 hour ago

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