Registered Nurse - Transfer Center Nights

Registered Nurse - Transfer Center Nights Flowood, MS, United States Job Description Are you a nurse who wants to make an impact beyond the bedside? Bring your clinical expertise, sharp communication, and quick decision‑making skills to our Transfer Center, where every call and every decision ensures patients get the right care at the right time. Serving Mississippi and Northeast Louisiana, our team plays a critical role in coordinating safe, timely patient transfers— and in doing so, we directly improve patient outcomes every day. Be part of a supportive, fast‑paced, and rewarding environment where your skills truly make a difference. Apply today and help us deliver exceptional care across our region! The Transfer Center RN will coordinate the safe and efficient transfer of patients with emergent or urgent medical needs in or out of the Franciscan Missionaries of Our Lady Health System (FMOLHS). This role requires strong clinical knowledge of pediatric and adult medical conditions, and the ability to assess and prioritize care based on the severity of illness or injury. The electronic medical record (EMR) is utilized to coordinate, document, communicate, and report each transfer request to providers, clinical staff, admissions, and house managers. The RN will serve as a resource for receiving facilities for compliance with transfer center guidelines. All Transfer Center communications and functions will follow EMTALA guidelines and patient throughput. Responsibilities Coordinates and Manages Patient Transfer Requests: Expedites and coordinates all internal and external transfers to and from an FMOLHS facility. Coordinates transfer activities between a FMOLHS receiving physician, transferring physician and clinical and clerical FMOLHS departments. Maintains awareness of services and capabilities of all FMOLHS and non‑FMOLHS facilities in support of the outreach efforts of the Transfer Center. Demonstrates time management skills, the ability to manage frequent interruptions, and can quickly switch tasks with minimal delays. Facilitates communication and collaboration between hospitals, providers, other Transfer Centers, and transport teams to ensure smooth transitions. Maintains familiarity with internal systems. Maintains Transfer Center Documentation and Compliance: Correctly and accurately documents all transfers and supporting information into the department database. Efficiently transcribes interactions on all calls and provides this information to relevant stakeholders such as physicians, Emergency Departments, external transfer centers, or hospital units. Imports medical records and imaging from referring facilities to the EMR and provides medical records for transfers out to non‑FMOLHS facilities. Complies with and maintains knowledge of regulatory and FMOLHS policy standards, including EMTALA and quality initiatives. Customer Service: Ensures appropriate escalation of issues and problems as determined by departmental protocols; provides superior customer service to facilitate positive patient experiences; builds and maintains collaborative relationships with hospital staff, nursing units, and external healthcare providers; quickly addresses and resolves any issues that arise during the transfer process; serves the organization with honesty and integrity by complying with all organizational and departmental policies and procedures. Patient Assessment and Triage: Demonstrates proficient knowledge of pathophysiology and disease processes of pediatric and adult patients; utilizes clinical skills to assess and triage the level of care, required service, and best facility for urgent and emergent transfers; maintains knowledge of trauma, stroke, and STEMI protocols; collaborates with the Louisiana Emergency Response Team (LERN) to ensure quick acceptance at the closest location for trauma, stroke, and STEMI transfers; recognizes critical patient conditions or deterioration requiring prompt decision making and notification of providers to minimize delays. Qualifications Experience: 3 years in general or specialty nursing practice Education: Associate's Degree in Nursing (ADN) Licensure/Certification: Current Registered Nurse License in State of Mississippi #J-18808-Ljbffr