Truck‑Mounted Crane Service Engineer

Job Description

Job Description

Ready to solve complex equipment challenges—wherever the road takes you?

At PALFINGER, nine decades of pioneering crane and lifting solutions have taught us that bold ideas thrive in the field. If you love diagnosing tough problems and keeping customers’ equipment mission‑ready, this role is for you.

You’re the go‑to expert in the Detroit, MI area—fully remote and self‑directed—arriving on site to bring a crane back online. You assess hydraulics, trace an electrical fault, weld a minor repair, and complete documentation before heading to an urgent forklift call. You coordinate with a fleet manager, follow safety protocols, and leave both the job site and your service vehicle spotless.

• Own field service for articulating cranes, truck‑mounted forklifts, conveyors, trucks, and trailers—exercising a high degree of independent judgment.
• Deliver quarterly PMs, perform Annual DOT inspections, and complete warranty service.
• Respond to emergency/unscheduled troubleshooting during and outside normal business hours.
• Translate technical findings into clear, actionable updates for job‑site contacts and fleet managers.
• Capture every detail: estimates, work order authorizations, ordering/recording parts, labor entry, and inventory documentation—on time, every time.
• Adhere to all state and federal safety regulations.
• Keep your company vehicle, tools, and workspace organized and clean.

• Depth across mechanics, hydraulics, electrical systems, diagnostics, and welding.
• Field‑ready stamina in all weather; able to sit, stand, bend, squat, crouch, reach, and lift 75+ lbs for extended periods.
• 3 years of mechanical experience or training with emphasis on articulating cranes and forklifts.
• English fluency (speak, read, write).
• CDL on day one or within 60 days of employment.
• Bring your own tools; PALFINGER provides proprietary tooling.

• Customer Service
• OEM (Original Equipment Manufacturing)
• Construction Equipment Maintenance
• Heavy Equipment Repair
• Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Electrical / Electronic Systems
• Lift Truck Repair & Maintenance
• Diesel & Heavy Equipment Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Crane & Lifting Equipment Systems
• Aerial & Utility Equipment Systems
• DOT & Equipment Inspection Compliance
• Equipment Repair & Maintenance

• Competitive compensation
• 401(k) with company match
• Medical, dental, vision, life, AD&D, and short‑ and long‑term disability (state dependent), plus a wellness program
• Paid company holidays and paid PTO
• Continuous learning and career advancement

• Work style: Remote in the Detroit, MI market
• Reporting line: Regional Field Service Manager

This posting outlines the typical nature and scope of the role and does not list every task; additional duties may be assigned. We are not working with third‑party recruiting agencies for this opening.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled