Medical Secretary

Job Description

Job Description

The Medical Secretary plays a key role in supporting healthcare operations by utilizing specific knowledge of medical terminology and clinical procedures. This position involves managing patient registration and check-in, coordinating appointment schedules, handling communications, and maintaining accurate medical documentation. The role reports to the Staff Manager and operates primarily within office hours, Monday through Friday from 8:00 am to 4:00 pm, with no weekend shifts.

Responsibilities

• Schedule and coordinate patient appointments efficiently
• Greet and register patients and visitors, ensuring a welcoming environment
• Manage incoming phone calls, messages, and patient inquiries professionally
• Maintain medical documentation using Electronic Health Records (EHR) system
• Handle faxing, printing, and processing of prescription refill requests
• Collect copayments and manage front desk tasks as assigned
• Deliver excellent customer service supporting staff, patients, and visitors

Preferred Qualifications

• Minimum 1 year experience in medical administration
• High school diploma or equivalent
• Proficient in appointment scheduling and patient communication
• Ability to multitask effectively in a fast-paced environment
• Strong telephone etiquette and interpersonal skills

Our practice proudly belongs to Privia Medical Group, a respected national physician organization comprising over 4,300 providers across more than 1,100 locations in multiple states. through high-performance physician groups, accountable care organizations, and population health management programs, Privia partners with health plans, health systems, and employers to champion quality care and positive patient outcomes.

Company Description

Our practice proudly belongs to Privia Medical Group, a respected national physician organization comprising over 4,300 providers across more than 1,100 locations in multiple states. through high-performance physician groups, accountable care organizations, and population health management programs, Privia partners with health plans, health systems, and employers to champion quality care and positive patient outcomes.