Operations Manager

Operations Manager

The Operations Manager resolves complex operational inefficiencies, aligns facility performance with key business targets, and drives overall site success. This role addresses team performance gaps through active coaching, mentorship, and workforce development to build a high-performing site culture. Additionally, this position mitigates customer service and delivery risks in a fast-paced environment while optimizing resources to support multi-site business expansion.

Oversee site operations and direct daily employee activity to achieve core operational goals

Coach, train, and develop managers and service technicians to optimize team performance and drive departmental OKRs

Leverage AI productivity tools to analyze site performance data, streamline scheduling, and optimize daily operational workflows

Maintain high standards of customer service and operational execution across all facility functions

Establish clear accountability structures to support career pathing toward multi-site leadership

Strategic leadership capabilities to manage staff, responsibilities, and priorities in a growth-oriented, fast-paced environment

AI Literacy to evaluate performance metrics and modernize site management processes

Strong interpersonal and communication skills to engage effectively with staff across all organizational levels

Advanced problem-solving, organizational, and analytical skills to address complex operational challenges

Critical experience leading, coaching, and developing multidisciplinary operational teams

Bachelor's degree from an accredited four-year college or university, or equivalent combination of education and experience

2 years of experience in site management or operational leadership

At least 2 years of experience with:

• Directing facility operations and staff management
• Performance coaching and team development
• Operational planning and resource scheduling in time-critical environments

Compensation: $85,000.00/Year - $105,000.00/Year

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law.