Dispatcher

Dispatcher

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.

SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth.

Future Tech Consultants of NY (FTC), a SOCOTEC Company, located in Mineola, NY is a Comprehensive Engineering, Inspection and Testing Company that has earned a highly regarded reputation for professionalism and reliability in the construction industry. FTC is owned and operated by Professional Engineers with over 50 years of inspection and testing experience. In business since 1994, we offer an impressive benefits and compensation package.

SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work.

Job Description

We are currently seeking a Dispatcher/Scheduler with or without experience in Inspection scheduling to conduct the deployment and routing of 50+ field inspectors daily. The ideal candidate must be self-motivated, energetic, and responsible. Opportunities to advance for those with an ambition to do so and are eager to learn.

• Work with the Dispatch Team to ensure compliance of work instructions to the field employees in order to provide an efficient and productive work environment,
• Provide optimum customer service to clients and accurate records of job status updates.
• This position is responsible for directing/scheduling field inspectors as well as daily communication with our clients.
• Dispatch work orders and details to inspectors daily thru phone call and email
• Provide updates and follow up on jobs for numerous construction projects
• Monitoring inspectors, handling paperwork, entering correct information into the system

Qualifications

• Proficient in MS Office/computer literate
• Ability to work in a fast-paced environment
• Must be customer focused and team orientated
• Proactive, self-starter, problem solver
• Ability to work with clients, operational staff, field and management
• Strong interpersonal skills
• Ability to handle multiple tasks concurrently
• Ability to prioritize while keeping an eye on detail
• Exceptional organizational skills
• Knowledge of NYC and the 5 boroughs a MUST