Production Supervisor

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job SummaryPlan, direct, and supervise operations production processes and personnel within the proprietary product value streams in Operations, under the appropriate guidance and leadership. Operations include Advanced Manufacturing, Product packaging, and product rework / distribution as needed. Responsible for Safety, accountable for adherence to procedures / quality, production, maintenance, and schedules on assigned shifts; promote effective team member/Company relations to help improve team engagement, customer service and Company profits.Essential Duties and ResponsibilitiesSupervise shift personnel in the manufacture of customer products consistent with high safety and quality standards.Troubleshoot problems arising on the shop floor as it relates to Advanced Manufacturing operations / products, in conjunction with quality standards for throughput and yields with the appropriate engineering support from Engineering functions within the value stream.Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant team members.Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of team members relations issues.Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.Ensure Safety regulations, OSHA, SOPs, and cGMP are followed.Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.Network with internal and external customers and other departments as appropriate.Actively participate in site wide Safety Committee Team / projects.Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.Participate in special project teams as assigned.EducationBachelor's in a technical discipline to include Business, Operations or Engineering preferred but not essential Work Experience5+ years of supervisory experience in a manufacturing environmentPreferred Knowledge, Skills and AbilitiesWorking knowledge of repetitive process, high tech, manufacturing – mechanical automated systems.Must possess strong leadership and managerial skillsGeneral knowledge of OSHA/EPA/safety regulations, manufacturing and process automationWorking knowledge of business and shop floor systems to effectively manage operations; prefer SPA and MS Office applications.Experience working with ISO9000, FDA and cGMP required.Ability to speak effectively before groups and employees in the organization.Understanding and experience in use of Lean manufacturing principles to be able to support and contribute in Lean Sigma programs and activities towards delivery of the set targetAble to comply with the company’s safety policy at all times.Able to comply with the company’s quality policy at all times.License and CertificationsHealth Services\First Aid Certification Upon Hire preferred orHealth Services\CPR - Cardiac Pulmonary Resuscitation Upon Hire preferred Travel Requirements5%: Up to 13 business days per yearPhysical RequirementsMedium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.Additional RequirementsSelf-motivated and solution-oriented personality.Excellent written and verbal skills.Good communication, project management, and interpersonal skills.Good organizational skills.Effective problem-solving skills.Must wear safety toe shoes, safety goggles, and hearing protection, as required, in production areas.Must follow and comply with Plant’s Dress and Hygiene Code (SOI).Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal lawsShift2nd Shift: Monday - Friday 3pm-12pm West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to View email address on click.appcast.io. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.