Financial Aid Specialist

Salary: $46,312.00 - $62,710.00 Annually
Location : BISHOP - Main - 351 N. Broad Street, Mobile, AL
Job Type: Full-Time
Job Number: 07962
College/Division: BISHOP-501040-Financial Aid Administration
Opening Date: 08/06/2026
Closing Date: 8/20/2026 11:59 PM Central
Campus Location: Bishop State


Position Summary

Reporting Authority : Assistant Director of Financial Aid-TIV Programs

The Financial Aid Specialist is responsible for providing exceptional customer service to those who make contact with the Office of Financial Aid and Veterans Affairs. This individual is expected to effectively and accurately communicate with students, faculty, staff, parents/families, and other constituents in the community. The Financial Aid Specialist must have solid working knowledge of all major duties and tasks related to financial aid in a higher education setting .

Essential Duties and Responsibilities

Required Knowledge, Skills, Abilities and Essential Job Functions:

The essential job functions listed are not comprehensive and duties and responsibilities may change without notice .
• Serves students via phone, email, and in-person meetings to address complex financial aid questions or concerns
• Fosters a customer service environment for fellow employees, students, and visitors
• Collaborates with various departments as a reliable financial aid resource
• Utilizes the QLess System to track and notify students that visit the Financial Aid Office
• Processes incoming documents and scans/categorizes appropriately into the Banner Document Management System for required recordkeeping
• Assists with preparing submissions for V4N5 reporting
• Assists students with electronic document submission and processing with the Dynamic Forms software
• Counsels students through the Professional Judgment process, both for unusual and special circumstances
• Maintains up-to-date knowledge of financial aid regulations and applies that knowledge to individual student situations
• Attends community FAFSA events and other College functions as a representative of Bishop State Financial Aid - Day and Evening
• Works with all Microsoft Office products on a near-daily basis
• Maintains eligibility for access to the U.S. Department of Education systems (NSLDS, COD, FPP, etc.)
• Cross trains in all aspects of the Financial Aid Office as needed
• Prepares standard reports as needed for the Director of Financial Aid
• Travels occasionally for off-site training conferences as needed
• Complies with all policies of the U.S. Department of Education, the Alabama Community College System, the College, and the Financial Aid Office
• Performs other related work as assigned


Salary: ACCS Salary Schedule E3 :03

Qualifications

Minimum Requirements:

• Bachelor's degree in business, accounting, education, or other related field from a regionally accredited institution required
• Three (3) years of postsecondary student financial aid (Title IV) experience required

Preferred Requirements:

• Experience with Ellucian Banner in a higher education setting preferred

Application Procedures/Additional Information

Application Procedure:
Position announcements and employment applications are available at Applications currently on file must be resubmitted for this position. Delinquent and/or unsigned application packets and/or documents will not be accepted.
Only complete application packets will be given consideration for employment.

A completed application packet consists of:

• Completed Bishop State Community College employment application.
• Current resume
• Applicable Transcript with conferred date (While an unofficial transcript may be submitted as part of the application packet, an official transcript must be received before the date of hire.)

Application Deadline:
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form and to submit a nonrefundable fee of $26.40 (additional charges may apply) for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. Bishop State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
(may accumulate an unlimited number)

Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
(may accumulate up to 480 hours)

Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)

Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
16 (5 locally assigned)
Contracted Work Days
260

Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)
Law Enforcement Officers :
Tier I -Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)

Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit


Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.


Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.


Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours
(hours vary by campus and needs of the student)

Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.


Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at