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Healthcare Support Concierge — Customer Care Specialist

Support Services Group

Support Services Group (SSG) is hiring a Customer Service Specialist to assist members through their surgical journey with concierge-style, phone-based support. The role emphasizes empathy, clear communication, and guiding patients through program benefits and next steps. As a primary contact, you will coordinate with provider offices, document interactions, and help members navigate multiple systems while meeting quality and productivity targets in a fast-paced environment. #J-18808-Ljbffr Support Services Group

Vacancy posted 3 days ago
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