Printer Technician

Claremont, Enfield, Norwich, Quechee, White River Junction, Wilder, Windsor, Woodstock State/Province Country United States Date Thursday, August 13, 2026 Working time Full-time Ref# 20040727 Job Level Job Type Experienced Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 49811 Annual Base Salary Maximum 66000 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based onfactorsincluding, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience,knowledge, skills,and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded acomprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. Hourly: Hourly rates for this position can be shared with youper yourlocation, thisrate will fall within theposted range. Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at . Overview This On-Site Associate “OSA\" is responsible for the remediation and scheduled service of customer devices under contract.Provides quality service performance to meet or exceed Customer expectations resulting in a high level of Customer Satisfaction. Responsibilities Work within Lexmark’s systems to accept and respond to dispatched service and supply calls within Customer Service Level Agreement (SLA) commitments. As necessary provide diagnostics, repair & maintain product(s) and accessories to Lexmark OEM’s quality specifications. Provide regular and effective communications with customers to ensure awareness of call acceptance, Estimated Time of Arrival (ETA), status, and closure. Assist customer with any reported issues or questions on customer products. Be available for scheduling training on appropriate usage of customer products & features as requested Conduct repair and maintenance of Managed Output Devices and Total Service Call Procedures prior to leaving customer site. Compile all required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking. Manage local part inventory and maintain transactions. Collect Meter Reads on Devices as needed. Present a positive image through attire, communication skills and personal grooming. Additional Responsibilities Assist with occasional special activities/responsibilities/projects as requested and bandwidth permits. Work closely with Operations and Project Team’s during implementation & deployment of print technology and support services, including inventory collection and management, Move, Add, Delete, Change (MADC) tracking, and consumables management while monitoring adherence to all SLAs. Coordinate support for improved service diagnostics. Assist with printer assessments as necessary to optimize the fleet aligned to customer standards. Experience & Skills 2 - 5 years experience servicing printers, hard copy devices, or imaging products preferred. Strong electro-mechanical aptitude. Excellent driving record Valid driver’s license Reliable Transportation Required Experience and detailed knowledge of Lexmark products is desirable Ability to frequently and properly lift 60 pounds Successful government background check required. How We Set You Up for Success Full onboarding and technical training Access to support tools and advanced remote monitoring systems Career development with regular reviews and improvement plans Adherence to client compliance and training programs (e.g., HIPAA, security) What We Offer Competitive hourly compensation with overtime potential Comprehensive benefits from day one (medical, dental, vision, life insurance) 401(k) with company match Paid time off, holidays, and personal days A culture that prioritizes flexibility, safety, and work-life balance #J-18808-Ljbffr