Call Center Representative
$18 - $20 per hourAir Experts Raleigh Heating and Air
Call Center Representative (CSR)
Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.
Responsibilities
- Handle a high volume of inbound calls while delivering excellent customer service
- Identify and assess customer needs to ensure satisfaction
- Build trust and maintain positive relationships through effective communication
- Provide accurate information using company tools and resources
- Meet customer service targets and call-handling expectations
- Address customer inquiries and resolve issues promptly, following up when necessary
- Maintain detailed records of customer interactions and account updates
- Adhere to company communication guidelines and best practices
- Take initiative to go above and beyond to enhance the customer experience
Qualifications & Skills
- Minimum 2 years of Call Center experience
- Proven ability to exceed performance goals
- Strong phone communication and active listening skills
- Experience with CRM systems and customer service tools
- Ability to adapt to different customer needs and personalities
- Excellent verbal and written communication skills
- Strong multitasking, prioritization, and time management abilities
Compensation & Schedule
Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential
Available Shift:
- 12 PM to 9 PM
- 10 AM to 7 PM
All shifts are Monday-Friday with one-two weekend rotations per month
Benefits
- 401(k) with employer matching
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
- On-the-job training
- Employee discounts
- Opportunities for growth and promotion from within
If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Air Experts Raleigh Heating and AirVacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Call Center Representative in Raleigh, NC vacancy
$15 - $32.31 per hour
...Title: Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who wants to start a career with a rapidly growing company. This role...SuggestedHourly payFull timeTraineeshipWork experience placementLocal areaRemote workHome officeMonday to FridayDr. Mylissa's Medical Boutique
Raleigh, NC2 days ago$19 - $21 per hour
...Ideal candidate will have the following: Positive Attitude High degree of professionalism Minimum of 2 years Call Center experience Computer proficiency with MS Office i.e. Outlook, Word, etc. All qualified applicants will receive...SuggestedPermanent employmentFull timeTemporary workLocal areaMonday to Friday- ...Healthcare Call Center Representative It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Location: Remote (Virtual Environment) Company: Trusted Leader in Healthcare...SuggestedRemote jobHourly payWork from home
- ...Public Safety Communications Center Operator With a wide array of services, Wake County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow, and play. Wake County Government...SuggestedFull timeTemporary workWork experience placementWork at officeShift workNight shiftWeekend work
Wake County
Raleigh, NC1 day ago - ..., this is the perfect career for you. Kinetico Advanced Water Systems is currently looking for an additional Receptionist to handle calls for the largest division in its 12 division territory. The ideal candidate will have two to three years of extensive phone experience...SuggestedWork experience placementWork at office
Kinetico Advanced Water Systems
Raleigh, NC26 days ago - ...TELECOMMUNICATOR Summary Receives and dispatches emergency and non-emergency calls (voice/text/messaging) for law enforcement, fire, rescue,... ...NCOEMS), and IAED (International Academy of Emergency Dispatch) Center of Accreditation performance standards for EMD (Emergency...Work at officeRemote work
- Req ID: 44580At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of...For contractors
- Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon candidate's ability to meet qualifications at the best value. Rate will need...Temporary workWork at officeShift work
- ...Emergency Communication Call Taker The Emergency Communication Call Taker position... ...of this job description is to provide a representative summary of the major duties and responsibilities... ...(DCI) and National Crime Information Center (NCIC) certification Emergency...Work at officeLocal areaNight shiftWeekend work
$71.2k - $158.2k
...accessibility assistance or accommodation for a disability at any point, let us know by emailing ****@*****.*** or by calling (***) ***-**** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive...Temporary workWork experience placementLocal areaFlexible hoursOracle
Raleigh, NC20 hours ago- This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a storyteller at heart? Do you want to shine a light on the issues that matter? Apply to be a Multimedia Journalist at Spectrum...Work experience placementLocal areaVisa sponsorshipFlexible hoursShift workWeekend work
SPECTRUM
Raleigh, NC1 day ago - Client Services Analyst II, Pathology Admin The Client Services Analyst II, Pathology Admin serves as the Pathology resource for Outreach and Billing. Responsible for investigation of registration/ordering errors, performing education to staff regarding errors and correcting...Private practice
- ...real policies and a culture that proves it. About the Role This is a dual-role position, trained as both a Client Service Representative and a Veterinary Assistant. As a float, you will support multiple Legacy Veterinary Group locations, giving you variety and the...Contract workFlexible hours
Jordan & Associates
Raleigh, NC6 days ago - Wells Family Dental Group in Raleigh areas seeks an experienced Dental Claims Specialist to support our 9 locations around Raleigh. The ideal candidate has at least 1 year of experience with dental codes and terminology, inputting payments (checks, EFTs, and virtual cards...
Wells Family Dental Group
Raleigh, NC4 days ago - Field Claims Professional Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim...Local area
Auto-Owners Insurance
Raleigh, NC1 day ago - Call Center Representative Clinical Research (Bilingual Preferred) Use Your Communication Skills to Support Public Health Research. Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data...Work at office
$45.76k
...Inbound Sales Representative As an Inbound Sales Representative at A Place for Mom, you'll... ...Conduct in-depth initial consultation calls with families Educate families on customized... ...experience in inside sales/inbound call center History of exceeding sales targets...Remote jobHourly payWork at officeHome officeShift workWeekend workAfternoon shift$128k - $252.5k
.... If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at ****@*****.***. Recruiting tips From developing a stand out resume to putting your best foot forward...Work at officeLocal areaVisa sponsorship$49.4k - $60.51k
...assigned shift and receives incoming emergency and non-emergency calls, dispatches and maintains contact with police units, dispatches... ...of Criminal Information (DCI) and the National Crime Information Center, and using State of NC databases for items such as warrants and...Full timeShift workGovernmentJobs.com
Apex, NC1 day ago- ...Financial Advisors and clients with reception, scheduling, and coordination of office activities. You will prepare correspondence, manage calls, and maintain organized records and processes to ensure smooth daily operations. The role requires a positive, client-focused...Work at office
$20 - $22 per hour
Job Description Job Description Administrative Assistant (Temp-to-Hire) Location: Raleigh, NC 27604 Schedule: Onsite, 40 hours/week Core Hours: 8:00 AM – 5:00 PM (some flexibility with start and end times) Pay Rate: $20.00 - $22.00/hour Travel Coordination...Temporary workWork at officeNextaff Raleigh
Raleigh, NC4 days ago$1,500 - $3,000 per week
Freight Dispatchers WantedTruck Driver Nation is expanding and we are hiring both experienced and entry-level freight dispatchers who are ready to take charge of their financial future.This is not an hourly job. As an independent freight dispatcher, you earn 8%–10% of ...Hourly payImmediate startAmerican Logistics Authority
Raleigh, NC20 hours ago$75k
Job Description Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply...Remote workFlexible hoursNight shiftPlatinum Supplemental Insurance
Garner, NC3 days ago$114.4k - $156k
A logistics company is seeking motivated individuals for the entry-level role of Freight Dispatcher. This remote position offers the potential to earn between $114,400 and $156,000 annually. Candidates must possess strong negotiation skills and experience in dispatching...Remote workAmerican Logistics Authority
Raleigh, NC20 hours ago$20 - $22 per hour
...Generate leads and schedule free in-home consultations Enter customer information and book appointments for ARS specialists Represent ARS with a professional and positive in-store presence Support in-store promotions alongside retail management and ARS team...Hourly payWeekly payFull timePart timeWork at officeWork from homeRelocation packageFlexible hoursShift workWeekend workARS-Rescue Rooter
Raleigh, NC5 days ago$46.2k - $85.8k
...champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action....Full timeImmediate startFlexible hoursShift workAmerican Express Global Business Travel
Raleigh, NC2 days ago- Remote Travel Specialist Raleigh, North Carolina, United States About the Job As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return...Remote work
HJB Travels
Raleigh, NC4 days ago $39.2k - $72.8k
...champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action....Full timeContract workImmediate startRemote workFlexible hoursAmerican Express Global Business Travel
Raleigh, NC3 days ago- We are expanding our remote operations team and seeking a highly organized Travel Logistics Specialist to oversee booking coordination, scheduling management, and reservation accuracy for our clients. This role plays a key part in ensuring every detail is confirmed, ...Remote work
traveling-with-mchaila
Raleigh, NC3 days ago - A travel agency is seeking an Entry Level Cruise Travel Specialist to help clients book unforgettable experiences at sea. This remote role involves recommending cruise lines and coordinating travel arrangements. Candidates should have knowledge of ocean and river cruise...Remote workFlexible hours
Destination Makers
Raleigh, NC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative. Be the first to apply!
Related searches
- call agent Raleigh, NC
- healthcare call center representative Raleigh, NC
- pharmacy call center representative Raleigh, NC
- call center agent Raleigh, NC
- medical call center Raleigh, NC
- call center customer service Raleigh, NC
- inbound call center customer service representative Raleigh, NC
- call center remote Raleigh, NC
- call center night shift Raleigh, NC
- call center service provider Raleigh, NC