Product specialist

About Monizze Monizze is on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we’ve evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions. To keep scaling smartly and securely, we’re strengthening our RewardFlex team with a Product specialist who combines product expertise, HR / Compensation & Benefits understanding and strong client interaction, to ensure that what is sold, is realistic, and what is implemented, works smoothly in real life. Your advantages first Purchasing power is optimized for clients and employees 30 days off per year: 20 legal holidays + 6 ADV/RTT + 4 Monidayzz Mobility budget Homeworking flexibility with days of remote work and a monthly allowance to make it comfy Work from abroad up to 4 weeks a year (after 6 months at Monizze) Belgian roots, mindset & attitude: informal atmosphere Disrupting and innovative: digitalized market and ongoing innovation Your growth is our growth: unlimited learning opportunities (languages, personal growth, hard skills, ...) Your health and your family's health are covered by hospitalization insurance Internal mobility is regularly an option for evolution or change Homeworking opportunities and overall flexibility A yearly trip with colleagues to celebrate achievements We offer more benefits; ask us to learn more Your Team in a Nutshell You’ll be joining the RewardFlex team to be the product and solution expert supporting the full client journey from advanced sales interactions to onboarding and early post go-live phase. About our RewardFlex products, you own product demonstrations, solution validation, onboarding preparation and onboarding delivery. What You’ll Do Product demos & sales process support Own and deliver RewardFlex product demos during the sales process. Adapt demos based on client needs and use cases. Support Direct Sales by answering complex product, tax and legal-related questions during sales cycles. Validate that proposed solutions match client needs and platform capabilities. Support Sales when needed in building the final client offer (scope, constraints, required documentation). Solution validation during sales Ensure the proposed setup is realistic from product, HR and Compensation & Benefits perspective. Identify risks, limitations or specific cases early in the sales process. Escalate complex regulatory or product topics to Legal or Product when required. Pre-onboarding ownership Lead the pre-onboarding phase with the client. Ensure all required client data is collected before onboarding starts. Explain onboarding steps, timeline and expectations to the client. Act as main client contact for onboarding preparation. Onboarding & go-live execution Lead client onboarding end-to-end. Configure the RewardFlex platform together with the client. Support the launch of cafeteria plan and/or mobility budget in the platform. Ensure a smooth and structured go-live. Early post go-live support & handover Support the client during the first two weeks after go-live. Help resolve early usage questions and configuration adjustments. Ensure a smooth handover to Customer Success for long-term support and relationship management. What You’ll Bring 3-6 years of professional experience in HR tech / SaaS, Payroll / HR operations, implementation consulting or customer success with strong product exposure Good knowledge in compensation & benefits, cafeteria plan and/or mobility budget, HR and payroll processes Fluent in English and Dutch (knowledge of French is a plus) Strong communication skills with clients Ability to explain complex topics in simple terms Structured and detail-oriented Good prioritization and multi-project management Proactive and solution-oriented mindset Comfortable working with digital tools and SaaS environments #J-18808-Ljbffr monizze