Servicenow developer
Q1 Technologies
• ServiceNow Expertise
o Strong knowledge of CMDB module, CI classes, and relationships. o Experience with Discovery, Service Mapping, and Integration Hub ETL. o Familiarity with ITOM and ITSM processes (Incident, Change, Problem).• ITIL Framework o Solid understanding of Configuration Management principles and ITIL v4.
• Data Management o CI lifecycle management, data normalization, and duplicate elimination. o utomated discovery and reconciliation tools.
• Integration & Scripting o bility to configure integrations with SCCM, AD, and other systems. o Basic scripting (JavaScript, Glide API) for workflow customization.
• Reporting & Governance o CMDB Health Dashboard, audit reports, and compliance checks Roles & Responsibilities Work on SNOW deliverables
Vacancy posted 5 days ago
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