Systems Engineering Advisor - Endpoint Management-ZENworks Senior Specialist

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Engineering Advisor - Endpoint Management-ZENworks Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

1.  Role Summary

The ZENworks Senior Specialist provides design and engineering leadership for the platform — owning configuration standards, complex problem resolution, and the technical execution of upgrades and migrations. The role bridges operations and architecture, translating requirements into robust, scalable ZENworks designs.

Operating at a senior individual-contributor level, the role acts as a high-level escalation point, drives automation and governance, and supports solutioning for ZENworks engagements.

2.  Key Responsibilities

• Lead the design of ZENworks services and configuration standards across the estate.
• Own complex problem management and act as L3/L4 technical resolver for major incidents.
• Plan and lead the technical execution of zone upgrades, migrations, and consolidations.
• Define security baselines, hardening, and operational governance for the platform.
• Drive the automation strategy (zman, ZENworks APIs, scripting) and reporting frameworks.
• Contribute to architecture — topology, capacity planning, and performance tuning.
• Support solutioning and effort estimation for ZENworks engagements.
• Provide technical guidance and design review to engineers on the workstream.
• Engage with client technical stakeholders on designs and roadmaps.

3.  Required Technical Skills

• Expert ZENworks Configuration Management across all modules, with strong zone architecture depth.
• Upgrade and migration planning and execution at enterprise scale.
• Database backends (MS SQL Server / Oracle / PostgreSQL) and Linux / Windows primary server administration.
• Advanced automation and reporting (zman, APIs, Jaspersoft).
• PKI, user-source integration, and content distribution design.
• Architecture-level ITSM governance across problem and change.

4.  Preferred / Nice-to-Have

• Exposure to ZENworks-to-Intune / SCCM modernization programmes.
• Working knowledge of a second endpoint platform (Intune, SCCM, or BigFix).
• Familiarity with compliance frameworks (ISO 27001, CIS Benchmarks, NIST).

5.  Qualifications & Certifications

• Bachelor’s degree in Computer Science, IT, or related field.
• ZENworks certification; ITIL v4; relevant Linux certification — preferred.

6.  Behavioural Competencies

• Design-led thinker and recognised technical authority.
• Strong stakeholder communication on designs and risk positions.
• Decisive and composed during major incidents.

This job description is part of the NTT DATA EPM JD Library. Grade level, location, and certification expectations may be adjusted to align with the specific client

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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