Quality Control Manager

Job Description

Job Description

For over three decades, EMI Services (EMI), a subsidiary of TechFlow Inc., has delivered exceptional facilities operations, maintenance, and base support services to military installations and federal customers nationwide. Our commitment to safety, quality, and customer service has earned the trust of our clients while creating opportunities for employees to grow and make a meaningful impact.

EMI has an immediate opportunity for a Quality Control Manager to work directly with the Project Manager, Operations Manager, Safety Supervisor, and United States Government representatives to ensure contract requirements and performance standards are consistently met. This position is responsible for implementing and maintaining the Quality Control (QC) Program, conducting inspections of services and work performed, evaluating performance data, and preparing reports that validate compliance or identify areas for improvement.

The Quality Control Manager monitors building conditions and project activities for potential quality, safety, and health concerns in coordination with the Safety Supervisor. This role investigates customer complaints, analyzes findings, develops corrective action recommendations, and reports results to project leadership. The successful candidate will promote a culture of quality, continuous improvement, and customer service excellence while helping ensure the highest level of performance across all contract operations.

$80, 000 - $100,000 (DOE) plus employer paid insurance!

• Develop and maintain quality surveillance and tracking system for maintenance shops and subcontractors.
• Develops and implements QC plan, ensuring environmental plan compliance, performance monitoring, analysis and reporting.
• Advises the Project Manager on quality control, safety and environmental program status, strategies, issues and potential problem areas.
• Monitors and tracks specialized qualifications or credentials such as licenses, certificates, degrees or training needed by personnel.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work.
• Promotes and maintains a positive image of EMI to our customer, vendors, employees, and the community.
• Maintains confidentiality of information related to EMI, our customers, vendors and employees.
• Establishes priorities to ensure completion of tasks in a timely manner.
• Continuously strive to accomplish individual and EMI goals.
• Inform the Project Manager of all pertinent problems, irregularities, and other important information within area of responsibility.
• Adhere to safety policies and procedures to include proper use of personal protective equipment.

Requirements

• Bachelor’s degree or equivalent experience (1:2 ratio) with maintenance and repair facilities preferred
• Minimum of 3 years experience as a QC/Safety Manager or over 5 years as a QC Inspector in a DoD facilities support services/hazardous waste disposal management environment.
• Effective oral and written communication skills.
• Effective technical, interpersonal, organizational and telephone etiquette skills.
• Valid driver’s license compliant with REAL ID Act or willing and able to obtain one.
• Ability to pass a pre-employment drug screening and background check.
• U.S. citizenship to obtain and maintain access to military installation.

*This individual is subject to Government approval

• Carrying objects/boxes/print -outs short distances
• Extensive work with a personal computer
• Lifting and moving as much as 50 pounds with assistance
• Use of hands, reaching with hands and arms, talking, and walking
• Prolonged periods of sitting, bending, squatting, standing, twisting, or stooping
• Climbing ladders and entering confined spaces
• Work both indoors and outdoors in various temperatures (some extreme) and weather conditions

*Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Employee Stock Ownership Plan (ESOP)
• Short Term and Long Term Disability
• Term Life Insurance

EMI is an industry-leading provider of DoD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best-value innovations and quality service that exceeds our clients’ expectations.

The Right Partner: EMI has grown by gaining our customers’ trust and our employees’ loyalty. We’ve successfully performed over 60 service contracts and we understand the unique challenges facing today’s military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry.

The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners.

The Right Approach : EMI brings vast expertise and proven solutions to augment our clients’ operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution.

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