General Manager

General Manager | Little Mama's Italian

At Little Mama's Italian, we honor the traditions of old-world Italian cooking with a fresh, modern twist. As General Manager, you'll lead a passionate team in delivering warm hospitality, authentic food, and memorable guest experiences. You'll oversee all aspects of daily operations, drive financial performance, and ensure that every guest feels like part of the family. With a third location underway, we are looking for a seasoned General Manager to join our team!

Key Responsibilities:

Lead and inspire a team of managers and hourly employees, creating a collaborative and service-driven culture.

Execute strategies to grow revenue, increase profitability, and elevate the guest experience.

Ensure consistent execution of company policies, brand standards, and compliance with local and federal regulations.

Manage budgets, forecasts, and cost control efforts to meet or exceed financial targets.

Oversee staffing needs including hiring, onboarding, training, and performance management.

Maintain high standards of cleanliness, food safety, and restaurant maintenance.

Foster strong relationships with local vendors, suppliers, and community organizations.

Handle guest feedback with care and professionalism, always aiming to exceed expectations.

Qualifications & Requirements:

Minimum 5 years of leadership experience in the restaurant industry, ideally in upscale, full-service, high-volume environments.

Deep understanding of restaurant financials including P&L management, budgeting, and forecasting.

Knowledge of Mecklenburg County health and sanitation standards.

Strong leadership and interpersonal skills, with a passion for mentoring and developing your team.

A hands-on, guest-first mindset with the ability to think strategically and make sound decisions under pressure.

Proficient in Microsoft Office Suite and restaurant management systems.

Ability to stand and move for 10–12 hours per shift.

Stamina to work up to 55 hours per week.

Availability to work evenings, weekends, and holidays.

Physical ability to bend, stoop, and lift up to 25 lbs.

ServSafe Certification preferred.

Why Work at Little Mama's Italian?

We're more than just a restaurant — we're a celebration of family, tradition, and unforgettable meals. Join a team that values quality, culture, and the guest experience above all else. As General Manager, you'll help shape the future of one of Charlotte's favorite dining destinations and be part of the FS Food Group legacy of excellence.

Apply today to lead with passion, serve with heart, and grow with us!

Little Mama's Locations:

Little Mama's Southpark | 4521 Sharon Rd Suite 175, Charlotte, NC

Little Mama's Rea Farms | 9825 Sandy Rock Pl Unit 1A, Charlotte, NC

Little Mama's Cornelius | Coming Soon!

Work schedule:

• 10 hour shift
• 12 hour shift
• Weekend availability

Supplemental pay:

• Bonus pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program
• Employee discount
• Paid training