Sr. Software Engineer (SAP BOBJ/BW Tier 2 AMS Support)
Vantage Point Consulting Inc.
SAP BOBJ/BW Professional
We are seeking an experienced SAP BOBJ/BW professional to join our team as a Tier 2 AMS Support specialist. The ideal candidate will have a strong background in SAP BusinessObjects (BOBJ) and Business Warehouse (BW) with a focus on providing high quality support and solutions to our clients. This role requires a proactive approach to problem solving and the ability to work collaboratively within a team environment.
Responsibilities:
- Provide Tier 2 support for SAP BOBJ and BW applications, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.
- Analyze and troubleshoot complex technical issues related to SAP BOBJ and BW, providing effective solutions and recommendations.
- Collaborate with cross functional teams to gather requirements, design solutions, and implement enhancements to existing systems.
- Develop and maintain documentation for support processes, system configurations, and user guides.
- Monitor system performance and conduct regular health checks to ensure optimal operation of SAP BOBJ and BW environments.
- Participate in system upgrades, patches, and migrations, ensuring minimal disruption to business operations.
- Provide training and support to end users, enhancing their understanding and utilization of SAP BOBJ and BW tools.
- Stay updated with the latest SAP technologies and best practices to continuously improve support processes.
Mandatory Skills:
- Proven experience with SAP BusinessObjects (BOBJ) and Business Warehouse (BW).
- Strong analytical and problem solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience in providing technical support and troubleshooting.
Preferred Skills:
- Familiarity with SAP HANA and other SAP analytics tools.
- Experience with data modeling and ETL processes.
- Knowledge of SQL and database management.
- Understanding of business processes and reporting requirements.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7-10 years of experience in SAP BOBJ and BW support roles.
- Relevant SAP certifications are a plus.
Vacancy posted 17 hours ago
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