People & Culture Partner

Job Title

Be PROUD of what you do You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 116-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Top Accountabilities

• Employee Relations Intake & Triage
  • Receive, assess, document, and triage employee concerns and workplace issues, serving as the primary point of contact for routine employee relations matters
  • Provide guidance to staff and leadership on People Team policies, practices, and employee resources
  • Ensure timely escalation of complex, sensitive, or high-risk issues to the People Team Director as appropriate
  • Support documentation and follow-through on corrective action and resolution plans
  • Maintain accurate and confidential records related to employee relations matters
  • Monitor trends in employee concerns and identify opportunities for proactive intervention
• Leader Support & Enablement
  • Partner with leaders to navigate employee challenges, performance concerns, organizational change, and team dynamics in alignment with agency philosophy and practices
  • Develop and maintain leader resources, tools, templates, and guidance that promote consistent and effective people management across the organization
  • Support the design, coordination, and facilitation of New Leader Orientation
  • Monitor leadership support needs and recommend improvements to strengthen manager capability, confidence, and effectiveness
• Employee Experience & Organizational Health
  • Gather and analyze employee feedback through surveys, exit conversations and stay interviews, and other feedback channels
  • Monitor organizational health indicators and identify emerging risks, trends, and retention concerns
  • Partner with leaders to develop action plans based on employee feedback and engagement data
  • Design & implement employee experience initiatives that strengthen culture, boost engagement, and drive retention
  • Identify opportunities to improve communication, connection, and employee satisfaction
  • Provide recommendations to the People Team Director regarding organizational health and retention strategies
• Talent Management Processes
  • Coordinate and support the administration of annual performance reviews and other talent assessment processes
  • Provide guidance to leaders and employees on performance management expectations, tools, and best practices
  • Assist with employee development planning and career growth initiatives, providing recommendations for high-potential staff development and retention
  • Support calibration discussions and other processes that promote consistent performance expectations and evaluations across the organization
  • Monitor participation and completion of talent management activities and recommend process improvements as needed

Are you the next People & Culture Partner to join CCFW?

• Required:
  • Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related field
  • 3 or more years of progressive human resources experience
  • Experience addressing routine employee relations matters, including employee concerns, conflict resolution, and corrective action processes
  • Working knowledge of federal and Texas employment law
  • Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee matters with professionalism
• Preferred:
  • SHRM-CP, PHR, or equivalent HR certification
  • Prior people leadership experience, including employee coaching & performance management
• This role requires on-site presence at our Fort Worth, TX office 5 days/week

Here's the Good Stuff...

• Full-Time, exempt position starting at a salary of $65,000 Pay is determined by relevant experience, work history, education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month.
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program
• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
• Mentorship Program
• Wellness Program
• Financial Coaching