Parts Counter Specialist

Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Tuition assistance Vision insurance CDJR of Concord is looking for an experienced, hardworking, parts specialist to support our parts and service operations! Purpose: The Parts Counterperson sells parts to all available customers, over the counter, through the shop, or on the phone. Pay Scale: The Parts Counter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $22.00 and $35.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Duties and Responsibilities: Interpret the parts catalog. Assist walk-in customers in selecting required parts, offer specials, and ensures customer satisfaction. Pull purchases from stock. If the part is not in stock, determine availability and submits order. Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. Set up orders for daily shipment, delivery, or pick up. Verify “will call” and “back order” files weekly and return to vendors, back to stock. Solicit assigned accounts by phone. Assist service technicians in selecting parts needed for repairs in process. Order parts not in stock. Notify the customer that ordered parts have been received. Be friendly, professional, and efficient when working with all customers, both on the phone and in person. Provide the same high level of service to the other dealership departments as is given to other customers. Keep your work counter area clean and uncluttered and keep current on new products and product updates. Ability to work well with the public and ability to multitask. Participate in all training programs that are made available. Keep a professional personal appearance and have a good attitude Benefits: 401(k) and 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid Time Off Vision insurance Retirement Plan *All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment* The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, local law, regulation, or ordinance. #J-18808-Ljbffr Future CDJR of Concord