Supervisor Housekeeping

Housekeeping SupervisorESSENTIAL DUTIES & RESPONSIBILITIES :Open housekeeping: check rooms inventory, assign rooms to room/suite attendants.Inspect rooms, complete reports, verify status reports; report clean suites to hotel from desk and/or load into automated property management systems.Supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standardsReport status and/or discrepancies of roomsMonitor stock rooms and carts and designated inventories.Communicate and coordinate with Engineering/Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areasPerform Room Attendant and/or Houseperson duties, as neededAssist in performance evaluations of Room Attendants and Housepersons, as neededRespond to special guest requests in a timely, friendly and efficient mannerResponsible for providing initial, ongoing, refresher, and development training for all Room Attendants.SUPPORTIVE FUNCTIONS:In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.Provide customer service to guests (internally/externally), including information about the hotel services, activities, and local attractions.Promote team member loyalty and empowerment.Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areasSPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:Read, write, and speak English fluently. Knowledge of other languages, especially Spanish is a plus.Knowledge of inventories, scheduling and productivity.High school math level requiredAbility to communicate effectively with the public and other team members verbally and in written formAbility to inspect 25 to 80 rooms per dayAbility to clean rooms, when neededPhysically able to move and/or operate large objects, such as: maid carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventoryAbility to follow and enforce all hotels standards, including safety procedures/standards and able to recognize and act in emergency situations.Knowledge of and ability to operate computer.WORK EXPERIENCE & EDUCATION REQUIREMENTS :High School graduate or equivalent preferredAt least 2 years of housekeeping supervisory experience in hotel preferredFour or more years hotel housekeeping experience.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.