Virtual Finance Manager

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

The Virtual Finance Manager is responsible for driving revenue growth through the sale of Finance & Insurance (F&I) products while delivering an exceptional virtual customer experience. This role leads the full F&I sales process—from customer interview and product presentation to objection handling and closingy. The ideal candidate is highly motivated, results-driven, and skilled in building relationships, communicating effectively, and achieving performance targets in a fast-paced, customer-focused environment.

Must reside in a state where Group 1 dealerships are located.

Responsibilities

• Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products
• Achieve and exceed performance targets and key objectives
• Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including:
• Customer interview
• Product presentation (menu)
• Upselling and closing
• Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured
• Clearly explain and answer questions regarding:
• F&I products and services in the Virtual F&I office
• Retail Installment Sales Contracts
• Effectively isolate and overcome client objections and close sales opportunities
• Maintain accurate and detailed records of activities and performance metrics for Virtual F&I
• Communicate daily with internal stakeholders on Virtual F&I performance and deal status
• Participate in dealer meetings, sales calls, and team discussions as needed
• Build and maintain strong, positive customer relationships throughout the virtual buying experience
• Enhance customer satisfaction during the entire purchase process
• Demonstrate behaviors aligned with the Company’s values and culture in all interactions with customers, colleagues, and vendors

Qualifications

• Minimum of 2+ years of experience in a dealership F&I role
• Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally
• Highly self-motivated with strong customer-facing and sales skills
• Positive attitude with a high-energy, results-driven mindset
• Professional demeanor and strong work ethic
• Ability to work a flexible schedule, including evenings and weekends
• Ability to work remotely from home
• Experience with Darwin and/or CDK systems is a plus

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.