KBB Representative (Honda/VW)

Job Description

Job Description

Location: Port Charlotte, FL (Onsite) |  Type: Full-time | Compensation: Hourly + Commission (Top performers can earn up to $90,000 per year)

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

We are looking for a strategic, high-energy individual to join our team as a Kelly Blue Book Buying Specialist. This role is critical to our dealership’s success, helping drive inventory by acquiring quality vehicles directly from customers. You will be the first point of contact for customers looking to sell their vehicle, guiding them through the appraisal and purchase process while delivering a smooth, professional experience.

Schedule: Must be available during the week and some weekends.

Core Responsibilities 

• Work directly with the customers who are looking to sell their vehicle.
• Communicate with customers through phone calls, emails, and text messages in a timely and efficient manner
• Schedule in person appraisal appointments while effectively managing your time to ensure a smooth and efficient customer experience
• Build trust and create a smooth, no-pressure experience
• Maintain schedule and meet customers to do in personal appraisal and cash offer on vehicle
• Complete and review purchasing paperwork and agreements professionally and clean

What You'll Need

• Sales or customer service background preferred
• Strong communication and negotiating skills
• Comfortable using computers and basic systems
• Energetic, positive attitude with a strong work ethic
• Organized and confident in following a structured process
• Professional appearance and demeanor

Benefits & Employee Perks  

• Medical, Dental, Vision, and Complimentary Life Insurance

• 401k Matching and FSA

• Tuition Reimbursement

• Paid Time Off (accrues)

• Supplemental Insurance (Hospital, Accident, Critical Illness)

• Discounts on Vehicles, Services, and Parts

Tips for a Successful Application & Interview Process:   

• Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished

• Transitioning from Another Industry?– A cover letter helps! Use it to highlight transferable skills that make you a great fit

• Dress to Impress – First impressions count. Dress professionally and bring your authentic self

• Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key