Assistant Store Manager

Job Description

Job Description

Raptor’s is growing, and we’re looking for dependable, motivated leaders to join our team!

We are currently hiring Assistant Managers for the following locations:

Monticello • Heber Springs • Hot Springs Village • Hot Springs • Sherwood • Cabot • Little Rock

We’re looking for someone who can lead by example, provide great customer service, support the Store Manager, and help keep the location clean, stocked, organized, and running smoothly.

Assistant Manager Responsibilities Include:

• Supporting the Store Manager with daily store operations

• Leading and motivating team members during assigned shifts

• Providing friendly and professional customer service

• Helping train, coach, and develop employees

• Ensuring employees follow company policies and procedures

• Operating the register and handling cash accurately when needed

• Assisting with cash counts, deposits, and shift paperwork

• Maintaining proper cash-control procedures

• Helping manage inventory, stocking, ordering, and product rotation

• Keeping coolers, shelves, displays, and merchandise fully stocked and organized

• Ensuring products are properly priced and displayed

• Maintaining high cleanliness standards throughout the store

• Making sure restrooms, floors, counters, food-service areas, fuel pumps, and outside areas are clean and presentable

• Helping receive and check in vendor deliveries

• Monitoring inventory and helping reduce shortages, waste, and theft

• Ensuring age-verification procedures are followed for restricted products

• Helping resolve customer concerns professionally

• Completing opening and closing responsibilities when assigned

• Communicating store needs, employee concerns, maintenance issues, and operational problems to management

• Stepping into a leadership role when the Store Manager is unavailable

• Helping ensure every shift is productive and all assigned tasks are completed

What We’re Looking For:

✓ Dependable and punctual

✓ Strong leadership skills

✓ Friendly and professional attitude

✓ Excellent customer-service skills

✓ Honest and responsible

✓ Able to lead by example

✓ Comfortable holding employees accountable to store standards

✓ Able to multitask and make decisions in a fast-paced environment

✓ Strong communication and organizational skills

✓ Able to work independently and as part of a team

✓ Reliable transportation to and from work

✓ Flexible availability is preferred

✓ Previous convenience store, retail, restaurant, supervisory, or management experience is preferred

Physical Requirements:

Applicants should be comfortable standing and walking for extended periods, bending, reaching, stocking merchandise, cleaning, and lifting boxes or products as needed throughout the shift.

What Makes a Great Raptor Assistant Manager?

Someone who doesn’t wait to be told what needs to be done. We’re looking for leaders who take ownership of their store, support their team, solve problems, maintain high standards, and help create a great experience for every customer who walks through the door.

Interested in joining the Raptor leadership team?

Please send your resume along with your name, phone number, availability, previous management or leadership experience, preferred Raptor location, and the number of hours you are looking to work each week.

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