Senior Customer Advocate: Retention & Upsell Expert
Matic
Matic, a growing insurtech startup in Columbus, OH, is seeking a Senior Customer Service Representative to provide exceptional service and retain customers. You will interact over the phone and assist with inquiries, ensuring customers remain satisfied with Matic's offerings. Responsibilities include addressing cancellation risks, upselling services, and achieving team goals. An ideal candidate has at least 1 year of phone-based customer service experience and effective communication skills. Competitive pay, unlimited PTO, stock options, and a vibrant workplace culture are some of the benefits offered. #J-18808-Ljbffr Matic
Vacancy posted 2 days ago
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