Client Care Champion Career Growth Opportunity

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company car
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

External Client Care Coordinator

Join a team dedicated to creating exceptional client experiences while making a meaningful difference in the lives of individuals and families throughout the community.

We are currently seeking a motivated, organized, and relationship-driven External Client Care Coordinator to support client partnerships, coordinate services, and ensure outstanding care delivery across our service areas.

Location:Lebanon/Manheim,Williamstown, Pine Grove, Myerstown, Manheim, Mechanicsburg, Lebanon, Palmyra, Jonestown

What You'll Do

• Build and maintain strong relationships with clients, families, referral partners, and community organizations

• Serve as a trusted liaison between clients and internal care teams

• Conduct client consultations and assist with developing personalized service plans

• Monitor client satisfaction and proactively address concerns or changing needs

• Coordinate service requests, staffing needs, and ongoing care adjustments

• Foster partnerships with healthcare professionals, social workers, and community resources

• Support client retention through consistent communication and quality follow-up

• Assist with growth initiatives, outreach activities, and community networking opportunities

• Ensure compliance with company standards and documentation requirements

• Collaborate with multiple departments to deliver seamless client experiences

What We're Looking For

• Excellent communication and relationship-building abilities

• Strong organizational and time-management skills

• Ability to multitask and prioritize in a fast-paced environment

• Professional, compassionate, and client-focused mindset

• Experience in customer service, healthcare coordination, case management, or related fields preferred

• Proficiency with computer systems and standard office applications

• Self-motivated individual who thrives both independently and as part of a team

Why You'll Love This Opportunity

• Competitive full-time salary and career stability

• Supportive leadership and collaborative workplace culture

• Opportunity to make a positive impact on clients and families every day

• Professional development and advancement opportunities

• Meaningful work that combines relationship-building with community service

• Be part of a growing organization committed to excellence and compassionate care

If you're passionate about helping others, creating lasting client relationships, and contributing to a mission-driven team, we'd love to connect with you. Apply today and become a valued part of our growing organization.