Retail, Color Expert

Color Expert

Position: Color Expert Status: Part Time (up to 20 hours a week)

Reports to: Store Manager

Location: Napa

More than just a lipstick destination, Lip Lab cultivates an environment that champions fun, self-expression and creativity for both our valued guests and team members. We are deeply passionate about delivering exceptional, personalized service and take pride in our artistry, crafting high-quality, custom products that are as unique as the individuals who wear and create them from the perfect shade and surprising flavors to a name that reflects and celebrates your story.

If you're energized by forging genuine connections, driving impactful results, delivering exceptional guest experiences and empowering others to reach their full potential within a positive, vibrant, and authentically inclusive culture, then this role at Lip Lab is the perfect opportunity for you!

The Role As a Color Expert you will help contribute to a fun, inclusive and creative atmosphere that both guests and employees will all want to be a part of.

The salary range for this position is $17.00 - $18.00 per hour. This role is also eligible to earn tips in addition to the hourly rate, based upon store location. Most roles earn an additional $10 - $11 per hour in tips.*

Offered salary is dependent upon experience and location.

What We Are Looking For

• Strong background in guest/customer service in a fast-paced environment
• An eye and passion for all things artistry and color!
• Strong verbal and written communication skills
• Someone who leads by example with a positive, can-do attitude and generous spirit, always going above and beyond for both guests and team members
• Open weekend availability (including holidays)
• Comfortable working in front of and with multiple guests throughout the service experience
• This role requires the ability to stand and walk for 6-8 hours per shift, occasionally lift and carry objects weighing 10-50 pounds, and perform tasks that involve bending, kneeling, squatting, and reaching both overhead and below shoulder level.

What You Will Do

• Provide unique, entertaining and exceptional guest experiences from beginning to end, including confirming reservations, welcoming guests, completing reservations in a timely manner and encouraging guests to capture moments and share on social media
• Follow all Lip Lab standards, operating practices and GMP guidelines at all times
• Work closely with Store Manager, Leads and the rest of the team to ensure a positive, collaborative and inclusive store environment
• Work within a diverse team
• Always represent Lip Lab with a high level of professional conduct, leading and embodying both Kendo and Lip Lab Values and Principles

What We Offer

• Competitive pay and tips! *The range cited for tips is approximate based on tips received by current employees. Kendo cannot guarantee that any hired applicant will receive tips or tips that will fall within this range.
• Paid time off and holidays
• Fantastic employee discount
• Opportunities for career growth and development
• A fun and supportive work environment

At Lip Lab our number one goal is to foster an inclusive, positive, and safe environment for our employees and guests alike. We are an equal opportunity employer that will always ensure our team grows with us.

If you're passionate about color, creativity, and providing exceptional customer service, we encourage you to apply. Join our team and help us make every day a little more colorful!