Site Manager

Summary/Objective

The Site Manager's role is to direct the activities of MAU personnel assigned to the customer site location and ensure that customer key performance indicators are achieved. This position will supervise all HR functions for contingent MAU associates with a focus on on-boarding, payroll, performance counseling, and attendance tracking to achieve a positive associate experience and meet customer expectations for contingent staffing.

Essential Functions

• Customer Service
• Serve as the primary point of contact with the customer's senior management team.
• Ensure that MAU is in compliance with site specific policies and regulations.
• Ensure that consistent communications are maintained between MAU and customer staff.
• Ensure that department specific metrics are meeting target.
• Support and maintain an engaged safety culture.
• Safety Focus:
• Support and foster a safety culture that is engaged and focused on achieving "Zero Incidents".
• OSHA 300 log tracking and reporting
• Support the MAU Safety Team so that the following can be accomplished:
  • CIP of safety process and training documents.
  • Oversee administration of OSHA Required Safety Programs
  • Oversees and helps develop training material, standard work, and other documents to help standardize processes and keep employees safe
  • Implement Health and Safety Action Plan.
  • Facilitate Safety Action Improvement Process.
  • Live safety by identifying hazards, correcting harmful conditions, and improving MAU's safety culture, particularly in your division and team.
  • Oversee Safety Training:
  • OSHA Annual Required Safety Training
  • Production Post Validation
  • Powered Industrial Equipment Training Validation
  • Document the training.
  • Update the Training Matrix.
  • Document the training in Avionte
  • Provide coaching to all Associates.

Competencies

• Communication Proficiency

• Ensure that consistent communications are maintained between MAU and customer staff.
• Ensure that personnel demand requirements are clearly communicated to the MAU Branch Recruiting Team.

• Customer/Client Focus

• Ensure that MAU is in compliance with site specific policies and regulations.

• Meet with customer regularly for support, budget and site specific performance review.

• Crisis Management

• On call 24/7 for any emergency including both personnel injury and property damage.
• Safety case management support.

• Talent Management

• In association with the MAU Recruiting Team - set standards for screening, interviewing and provide hiring recommendations for leadership, training and administrative support positions.
• Support existing MAU Staffing Leadership group
• Coordinate training and development plans for the leadership team
• Oversee a staff of:
  • Operations Manager
  • 2 - Safety Trainer
  • 4 - Operations Supervisors
• Problem Solving/Safety Analysis
• Conduct & train 4 Step Problem Solving process.
• Manage PIT Impact Program.
• Conduct Safety Gemba's with Team / Employees.
• Ability to identify hazards in the workplace.
• Policy/Program Administration
• Maintain consistent administration of MAU policies to mitigate legal exposure.
• Provide coaching and if necessary administer disciplinary actions to associates.
• Conflict resolution and intervention.

Project Management

• Interface between customer leadership and MAU leadership.
• Provide resources for both short and long term special projects.
• Evaluate project performance for process improvement recommendations.
• Attend specific departmental meetings as required.
• Track and report PO billing.

Required Competencies for all MAU Staff

• Ethical Conduct

• Personal Effectiveness/Credibility

Required Education and Experience

• Bachelor's Degree, or 5-7+ years of leadership experience in a warehousing/logistics environment
• Experience leading a 24/7 operation
• Experience leading a team of 40+ associates
• WMS Software experience

Preferred Education and Experience

• Lean / Six Sigma Manufacturing Experience
• Problem Solving training and/or certifications
• Human resources experience and training
• Microsoft Office proficiency, customer service, proven ability to solve problems and motivate others

Career Path Progression from this position

• General Manager

• Regional Manager

• Other Corporate Support Functions

Work Environment or Working Conditions

The working conditions and environments that are created by our customer's facilities both in administrative areas and manufacturing environments. Working conditions will typically be manufacturing or warehouse settings that may include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-air conditioned (hot/cold) environments to working in non-climate controlled areas.

Physical Demands

• Ability to stand for extended periods and walk up to 5 miles per day.
• Ability to sit at desk for several hours.

• Ability to lift 5- 20lbs periodically and 50lbs on occasion

Travel

10%-15%

EEO Statement

EOE/Vet/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.