Data Center Facilities Technician

Data Center Facilities Technician

The position will require extensive experience in data center operations, specifically in the physical installation and maintenance of server and network hardware. This role involves organizing, installing, and managing server racks, installing and managing cabling, and ensuring all equipment is properly connected and functioning.

Key Responsibilities

• Rack and Stack Operations:
• Physically install, secure, and manage servers, storage devices, and network equipment in data center racks.
• Ensure all equipment is properly labeled, documented, and aligned with data center standards and best practices.
• Installation and testing of copper and fiber optic cabling.
• Perform cable management to ensure efficient airflow and accessibility.
• Troubleshoot and resolve network connectivity issues in a timely manner.
• Perform replacement of hard drives, power supplies, and other components within server, storage, and network devices.
• Documentation and Reporting:
• Maintain accurate records of all installations, configurations, and maintenance activities.
• Develop and update procedural documentation and guidelines.

Collaboration and Support

Work closely with network engineers, system administrators, and other IT staff to support data center operations and projects. Provide technical support and guidance to team members and other departments as required.

Compliance and Safety

Adhere to all data center policies, procedures, and safety protocols. Ensure compliance with industry standards and regulatory requirements. Maintain a clean and organized data center environment.

Qualifications

Experience:

• 7+ years' experience performing copper and fiber-optic cabling projects within data center environments
• 7+ years' experience in rack installations, mounting servers/network gear in Cisco, and Juniper
• Proven experience in data center operations, specifically in rack and stack activities and network switch configurations.

Technical Skills:

• Strong knowledge of server, storage, and network hardware installation and maintenance.
• Proficiency in configuring and troubleshooting network switches and routers (experience with Cisco, Juniper, or similar equipment preferred).
• Familiarity with data center infrastructure management (DCIM) tools and cable management practices.
• Understanding of network protocols and topologies.

Soft Skills:

• Excellent organizational and time management skills.
• Strong attention to detail and problem-solving abilities.
• Effective communication and teamwork skills.
• Ability to work independently and manage multiple tasks simultaneously.