Dispatcher

Dispatcher

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• Location 12160 Rojas Drive, Ste A & B, El Paso, TX, 79936, United States

• Employee Type Hourly Full Time

• Required Degree High school

Description

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence

General Responsibilities

Managing a team to ensure timely and cost-effective deliveries.

Shift: 8a-4:30p Mountain Time

Key Duties & Responsibilities

A. Operational Functions:

• Managing a dispatch team that schedules and coordinates deliveries and pick-ups

• Coordinating the schedule of a shipping company or a group of drivers.

• Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.

• Managing customer service satisfaction by providing updates on ETA and location of drivers.

• Obtaining back-haul freight and dispatching OTR drivers.

• Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.

• Negotiating and arranging transport of goods with shipping or freight companies.

• Advising clients on transportation and payment methods.

• Determining method of shipment and preparing bills of lading, invoices, and other shipping documents.

• Tracking delivery progress of shipments.

• Managing the zoning of driver dispatches to ensure they are cost effective routes.

. Administrative Functions:

• Keeping records of all goods shipped, received, and stored.

• Managing and tracking detention times accurately per shipment.

Benefits:

• Dental insurance

• Health insurance

• Vision insurance

Requirements

Minimum Requirements:

• High school diploma or GED (General Education Diploma) equivalency

• Basic computer skills

• Detail oriented

• Thrive in a fast-paced environment

• Excel both as an individual and in a team environment.

• Excellent communication skills – written and verbal

• Professional, driven and results oriented

• LTL, Local , and Linehaul Knowledge

• Excellent time management

• Deadline driven thorough knowledge of the LTL and Linehaul

• Works well with team and alone

• Strong Knowledge of the roadways throughout the immediate area.

Disclaimer

Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 2 years (Required)

• Data entry: 1 year (Required)

• Microsoft Excel: 1 year (Required)

• Warehouse: 2 years (Required)

• Customer service: 2 years (Required)

Ability to Relocate:

• El Paso, TX 79936: Relocate before starting work (Required)

Work Location: In person