IT Support

IT Support

We are searching for a student to participate in our IT Support.

This opportunity is open to recent graduates, current students, and alumni. Short term assignments of 3-4 months to design and implement practical AI and automation solutions that improve operational efficiency, reduce manual work, enhance data visibility, and streamline business processes. This short-term assignment will focus on evaluating current workflows, prioritizing automation opportunities, developing proof-of-concept solutions, and delivering sustainable tools that create measurable business value. Collaboration on assignments remotely as well as on site at one of our facilities (Cincinnati, Kalamazoo, Mankato, Wilmington).

Duties and Responsibilities:

• Analyze existing business processes across functional areas including operations, HR, finance, customer service, sales, and supply chain.
• Identify repetitive, manual, and time-intensive activities suitable for automation.
• Document current-state and future-state workflow designs.
• Quantify potential productivity, quality, and cost improvements.
• Develop and implement AI-enabled business solutions using MS Copilot / Cowork.

Required Experience:

• Demonstrated experience in MS Copilot / Cowork, Power BI or similar tools.
• Experience with artificial intelligence, workflow automation, and digital transformation initiatives.
• Strong analytical and problem-solving capabilities.
• Experience mapping and redesigning business processes.
• Excellent communication and stakeholder management skills.
• Ability to work independently and drive projects to completion.
• Understanding of AI governance, security, and responsible use principles.

Hourly, Non-Exempt

Hourly Wage

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

**Please no third-party candidates or phone calls**