Villa Attendant | Full-Time

Company Description Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love! What is in it for you: Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees 401(k) One complimentary duty meal for all employees that work more than 6 hours per shift Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary) Wellness Offerings Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Job Description Hourly Rate: 29.37 Responsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to Housekeeping. Cleaning guest villas according to Fairmont standards including, but not limited to: dusting, neatly arranging guest belongings, turndown beds, removing soiled linen, retrieving clean linen from linen closets, vacuuming and amenity replenishment Report any mattress protectors, blankets, bedspreads, and valances in need of change Call In Room Dining for removal of trays/trolleys Regularly update, record and/or report villa status: clean, do not require service, Privacy Please, etc. Take accurate room status reports at the end of the shift Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests Focus attention on guest needs, remaining calm and courteous at all times Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel. Qualifications Your experience and skills include: Warm and caring personality; previous housekeeping experience an asset Ability to work cohesively as part of a team with minimum supervision Ability to anticipate and focus attention on guest needs, being professional and welcoming Must have manual dexterity to be able to carry out essential functions, operate housekeeping devices and other cleaning equipment as needed Your working environment: Must be able to lift and carry 30 lbs. Must be able to push and pull 100 lbs. Constant standing, walking and reaching Frequent lifting/carrying, pushing and pulling Occasional crouching, bending, stooping, and kneeling Requires grasping, writing, repetitive motions, listening, hearing and visual acuity Additional Information All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Visa Requirements: Applicants must be legally eligible to work the United States Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. Why work for Accor? Discover a world where life pulses with passion!​ Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. Hospitality is a work of heart! #fairmontcareers #alwayskealani Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time