Technical Field Supervisor

Job Description

Job Description

Installation Manager (Plumbing, Heating, Cooling, & Electrical) – Long Island, NY

Are you a results-driven leader with experience in managing residential installation projects?

Are you ready to take the lead and build a high-performing team?

Apply today and be part of a company that values leadership, strategy, and a winning mindset!

NH Ross is a family-run business dedicated to providing our customers with the best service possible. Founded in 1971, NH Ross specializes in residential Heating, Cooling, Plumbing, Gas Conversions, and Electrical services. With a focus on quality and customer satisfaction, we're your trusted partner for home comfort and safety in Suffolk and Nassau Counties.

Why Join Us?

· Competitive Pay + Performance Bonuses.

· Full healthcare benefits.

· 401(K) retirement plan + up to 3% company match.

· PTO, sick/personal days, holiday pay.

· Company-provided iPhone, iPad, and integrated software tools.

· Company vehicle

· Opportunities for improvement or advancement!

What You’ll Do:

• Oversee all residential installation jobs (HVAC, plumbing, and electrical).
• Lead, coach, and develop installation technicians and parts expeditor.
• Ensure jobs are properly staged, equipped, and completed on time and within budget.
• Set daily expectations with install teams; review proposals, materials, and tools before each job.
• Maintain high standards for safety, code compliance, and customer satisfaction.
• Monitor job progress, conduct site inspections, and complete quality control checklists.
• Collaborate with sales and coordination teams to prepare jobs and resolve issues quickly.
• Track labor and material costs to meet company financial goals.
• Maintain callbacks below 4% through proactive quality control.

Who You Are (Required Skills):

• Proven leadership & technical hands-on field experience in HVAC, plumbing, and/or electrical installations.
• Strong organizational skills and attention to detail.
• Ability to manage labor, materials, and schedules effectively.
• Excellent communication and coaching skills.
• A proactive, hands-on manager who can follow through before, during, and after each job.
• Commitment to maintaining a clean, safe, and efficient work environment.