Principal Software Engineer

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Product Team As a Software Engineer on the Product Team, you'll turn ambiguous product problems into high-quality shipped software—partnering closely with product and design to define what we build, how we build it, and how we measure success. You'll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them. You’ll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly—and iterating based on real usage—this role is built for that. What You’ll Do Ship full‑stack product features end‑to‑end across frontend, backend, and data. Build AI‑powered experiences using LLMs, embeddings, and related techniques where they create real user value. Own delivery from scope/design through launch, monitoring, and iteration. Solve ambiguous, technically challenging problems with pragmatic, scalable solutions. Partner closely with product, design, and engineering to shape requirements and roadmap. Improve performance, reliability, and overall product quality at enterprise scale. Contribute to strong engineering culture through code review, tooling, and process improvements. Who You Are Experience: 5+ years professional software development. Proven experience shipping production full‑stack web applications. Hands‑on experience applying AI/ML in product (LLMs, embeddings, or similar). Comfortable operating in ambiguity and driving work forward independently. Product‑mindful: you care about UX and customer outcomes, not just implementation. Strong communicator and collaborator across functions. Ownership mindset and bias for action. Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most). Curious and continuously learning. Nice to Have Experience with enterprise SaaS (especially B2B marketing or sales tech). Experience with real‑time systems (chat, messaging, event‑driven). Familiarity with Salesforce/CRM integrations. Experience building agentic systems or autonomous tool‑using workflows. Startup experience and rapid shipping. Why Us? Build real product with real impact: Ship customer‑facing features that directly improve pipeline generation and the day‑to‑day workflows of go‑to‑market teams at major enterprises. Work across the full stack: Own meaningful slices of the product across frontend, backend, and data—optimizing for speed, quality, and maintainability. AI as a core product surface: Help turn new AI capabilities into dependable experiences that customers trust, with strong engineering around evaluation, observability, and iteration. High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default. Room to grow: Take on larger technical and product scope over time—leading projects, influencing architecture, and leveling up quickly. Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It believes in equality for all, and it leads the path to equality by creating a workplace that is inclusive and free from discrimination. All employees and prospective employees are assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Compensation In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The typical base salary range for this position is $148,500 – $260,100 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. #J-18808-Ljbffr