PCA Supervisor

PCA Supervisor

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in-home assistance. We deliver coordinated clinical and social care in our centers and directly in participants' homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission-driven care teams continue to help participants live well on their own terms.

The PCA Supervisor leads and directly oversees the Personal Care Attendant team at the PACE center, ensuring participants receive safe, dignified, high-quality assistance with activities of daily living (ADLs). This role is responsible for day-to-day team supervision, training and competency oversight, and regulatory compliance for direct participant care staff, working in close partnership with the Interdisciplinary Team (IDT), nursing leadership, and the Center Director.

Core Responsibilities & Expectations for the Role

• Supervise, schedule, and coordinate daily assignments for the PCA team to ensure adequate participant coverage at the day center, including meal service and daily activities and for external medical appointments.
• Serve as the first point of escalation for PCA staff questions, participant concerns, and day-to-day operational issues.
• Ensures PCA-maintained logs are documented timely and accurately in accordance with facility processes.
• Manage and oversee participant incontinence supply delivery process and monitor day center inventory stock.
• Ensures timely completion of all PCA staff documentation, including ADL support (toileting, bathing), progress notes, grievances and SDR's aligned with regulatory timeline requirements.
• Conduct regular check-ins, team huddles, and one-on-ones to support staff performance and morale.
• Conduct performance evaluations, coaching, and corrective action for PCA staff as needed.
• Coordinate ongoing (not just initial) competency evaluations.
• Monitor the quality and consistency of ADL support delivered by the PCA team against each participant's individualized care plan.
• Communicate participant status changes, incidents, or care plan concerns to the IDT and nursing leadership in a timely manner.
• Support the IDT in adjusting care plans based on PCA observations of participant needs.
• Support the team of PCAs in delivering daily care, as needed.

Required Qualifications:

• Certified Nursing Assistant (CNA) certification from accredited program.
• Associates degree or at least 2 years of experience in a supervisory, lead, or preceptor role.
• Active Food Handlers Certification
• Demonstrated knowledge of ADL support, infection control, and safe patient handling
• Strong communication skills; ability to interface with IDT, nursing, families, and participants.
• Experience overseeing daily workflows and supporting team performance through coaching and feedback.
• Ability to make routine operational decisions, solve problems in real time, and maintain quality standards.
• Demonstrated ability to manage schedules, prioritize work, and keep operations running smoothly.
• Aligns with our purpose and our values, and is excited about living those out in daily practice
• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice to have:

• Bilingual: Spanish/Mandarin/Cantonese preferred.
• Experience in a PACE setting or working with older adults

Compensation: The anticipated base salary range for this position is $66,000 - $75,000. This position is also eligible for a target annual bonus of 5% and may be eligible for additional incentive compensation, as applicable. The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs. In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.

At-Will Employment

Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment. Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at View email address on click.appcast.io.

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

E-Verify Participation Notice

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.

Beware of Scams and Fraud

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.