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Shift Leader

Dunkin'

Shift Leader Dunkin'

At Dunkin', we know that coffee and donuts are just part of the recipegreat people are the heart of everything we do. As a locally owned and operated franchise, we're looking for enthusiastic and motivated Shift Leaders to support daily operations, coach team members, and deliver a great guest experience with every order.

If you're ready to take the next step in your career with a team that values growth, fun, and coffee-fueled mornings, this is the role for you.

What You'll Do

  • Lead by example and ensure a positive, team-oriented shift experience
  • Support the management team by assigning tasks and coaching crew members throughout the shift
  • Provide fast, friendly, and accurate service to all guests
  • Maintain store cleanliness and ensure food safety procedures are followed
  • Monitor shift performance and help meet sales and labor targets
  • Open and close the restaurant as needed, following brand standards
  • Handle minor customer concerns and escalate as needed

What You Bring

  • Prior experience in a supervisory or team lead role (food service or retail preferred)
  • Strong communication and leadership skills
  • Ability to multitask and work well under pressure
  • A positive attitude and commitment to guest satisfaction
  • Must be at least 18 years old
  • Willingness to work a flexible schedule including early mornings, evenings, weekends, and holidays

Perks and Benefits

When you join the Dunkin' crew, you're not just joining a jobyou're joining a brand that invests in you. Depending on eligibility, benefits include:

  • Weekly Pay
  • Flexible scheduling that fits your life
  • Career growth and training opportunities
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition assistance
  • Free or discounted Dunkin' products
  • Employee rewards and recognition programs
  • 401(k) options
  • Employee Assistance Program (EAP)
Dunkin'
Vacancy posted 5 days ago
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