Front Desk Receptionist

Job Description

Job Description

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills.In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.Touchmark on South Hill is Spokane’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as a Front Desk Receptionist.Starting Wage $20.28/hr. - $22.33/hr.Night Shift: 11:00PM - 7:00AM3 Days/wkOvernight (NOC) Front Desk Receptionist / First ResponderAre you an experienced overnight professional who is dependable, alert, and comfortable being the person others can count on during nighttime hours?Touchmark is seeking an Overnight (NOC) Front Desk Receptionist / First Responder to join our team. Previous experience successfully working overnight, NOC, graveyard, or similar shifts is strongly preferred.This is more than a traditional front desk position. Our overnight team member must remain alert, responsive, and comfortable working independently, while helping maintain a safe, welcoming environment for our residents.What You’ll Do • Answer and monitor phone lines and professionally assist residents, visitors, families, and staff. • Assist residents with transportation requests, guest reservations, dining and life enrichment sign-ups. • Monitor medical alert systems and promptly follow emergency-response protocols. • Act as a First Responder during emergencies and escort emergency personnel to the appropriate location when needed. • Monitor and cover the interior and exterior areas of our campus throughout the overnight shift. • Respond quickly to resident needs, emergencies, and unexpected situations. • Operate company vans, trucks, and golf carts as needed. • Communicate important overnight incidents and concerns to the appropriate team members.This is an active position that may require prolonged walking and standing, as well as the ability to move quickly throughout our campus when responding to an emergency.The Ideal Candidate • Has previous overnight/NOC shift experience and understands the importance of remaining alert and dependable throughout the night; • Is warm, friendly, professional, and comfortable working independently; • Is at least 18 years old with a High School diploma or equivalent; • Has a valid Washington driver’s license and clean driving record; • Enjoys working with older adults; • Is willing and able to act as a First Responder; • Can remain calm and make sound decisions during emergencies; • Is dependable, works well with others, and maintains a positive attitude; • Is able to walk or stand for prolonged periods; and • Is willing to work weekends and holidays.Benefits:Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes: • Paid time off (including holidays) • Health, dental, and vision insurance plans for employees and eligible dependents • Education assistance • Bonus and retirement plans • Health care, dependent care, and commuter Flexible Spending Accounts • Employee Resource Program • Supplemental insurance optionsTouchmark has over 2,400 team members and is a privately-owned company with a long history of success. Check us out at ’re growing. Are you?