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General Manager

Cleveland Hopkins Airport

Cleveland, OH
Bar Symon Managers must be professional with a focus on genuine hospitality. This position requires strong leadership and communication skills with a developed eye for detail.


Responsibilities:
  • Management of all restaurant employees to meet standards and expectations set by United Concessions Group
  • Hands on assistance of both dining room service staff, bartender staff, and kitchen staff
  • Staying attentive to all guest's needs at all times
  • Engagement with restaurant guests in an effort to build relationships to increase repeat business
  • Oversee and ensure the completion of all side work, before, during, and after the shifts
  • Demonstrating correct financial reporting and cash handling
  • Assess employee development needs and train/ coach staff
  • Oversee the preparation and presentation of all beverage and food items are meeting Bar Symon set standards
  • Adherence to stock control and prep sheet procedures
  • Must build professional relationships with suppliers and sale representatives
  • Stay current with all state of Ohio liquor laws
  • Maintain regular communication with management through weekly meetings and discussions
Requirements:
  • Strong leadership and developed personnel management skills
  • Management experience in fast casual or quick service restaurants
  • Customer service-oriented commitment to 100% guest satisfaction
  • Comfortable coaching & giving feedback to staff
  • Self-motivated with a high energy level
  • Problem solver with ability to multi-task in a fast-paced environment
  • Good verbal & written communication skills
  • Coming to work on time, and with a positive attitude every shift
  • Following all policies and procedures as listed in the United Concessions Group and Bar Symon Employee Manuals.
  • Attention to cleanliness and safety
  • High school diploma and food safety training will be considered a plus
  • Can bend and lift up to 50 lbs. during shift
  • Can stand/walk continually for up to/ and exceeding 8 hours
Benefits (full time Team Members):
  • 401(k)
  • Dental insurance
  • Team Member discount
  • Health insurance
  • Vision insurance
  • Profit Sharing
We are open 365 days a year. Hours of operation start as early as 3 a.m. and go until the last plane leaves the tarmac (usually around 9 p.m.)
Benefits
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Employee discount
  • Profit sharing
  • Paid time off
Apply
Vacancy posted 1 day ago
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