Customer Service Representative

Customer Service Representative (Bank Teller)

Local community bank is seeking individuals to work in Hendricks County, Indiana with the qualifications to provide high quality customer service, balance cash (teller drawer, ATM and vault), process daily transactions and cash checks all according to bank policies and procedures. The ability to cross sell bank products and services is a must as well as opening deposit accounts and performing other banking duties as needed.

Specific duties include ensuring that all bank policies, procedures, and security measures are followed, maintaining a high level of customer service, recording transactions, counting and packaging currency, reconciling cash drawers, opening new accounts and helping with loan applications, promoting the bank's products and services through cross selling, keeping customers' personal information confidential, communicating with other bank team members, and other duties as assigned.

Qualifications include no supervisory responsibilities, a high school diploma or equivalent, minimum of 1 year relevant and transferrable customer service experience, previous banking experience preferred, proficiency using various computer software, the ability to process transactions quickly and accurately in a fast-paced environment, a high level of attention to detail, organization, and time-management, ability to work in a team environment, and maintaining a high level of confidentiality and protecting the privacy of employees and customers.

Office hours are 8am 5pm Monday-Thursday, 8am 6pm Friday, and 8am 12pm Saturday. Branch staff rotates Saturdays (with one additional day off given the week of Saturday shift). Occasional travel to other branch locations within Hendricks County to provide assistance, attend meetings, and training sessions may be required.

Physical requirements are relatively light and those typically met in a normal office environment. Must be able to sit and stand for long periods of time. Occasionally may need to lift up to 25 lbs.

The work environment is a traditional office setting. Must interact with others often, multi-task, and will experience frequent interruptions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full-time employees enjoy a competitive benefit package. Benefits include medical, health savings account, dental, vision, 401(k), ESOP, generous paid time off as well as company paid holidays, life insurance, short-term and long-term disability, and more.

Hendricks County Bank and Trust Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.