Hospital Liaison & Emergency Care Coordinator | Brooklyn, Monsey, or Lakewood $120,000-$140,000

Hospital Liaison & Emergency Care CoordinatorA healthcare organization is hiring a Director to run its Critical Care Department, stepping in whenever a hospital case turns urgent or complicated. This person owns the handling of critical transfers, keeps physicians and hospital teams in sync, and manages the department's existing Critical Care staff. The mandate is full accountability for how a case moves — from the first call to a resolved admission, discharge, or transfer.Key ResponsibilitiesCritical Care LeadershipLead the existing Critical Care team and direct next steps on complex, time-sensitive casesProvide leadership and decision-making when situations escalateTake full ownership of the department's critical-care efforts and ensure cases are followed through effectivelyPatient & Family LiaisonGuide and support patients and families throughout hospitalizationHelp families understand their options and navigate complex, sensitive medical situationsServe as a calm, knowledgeable resource during stressful situationsHospital Transfers & Emergency CoordinationCoordinate urgent and complex transfers between hospitalsWork closely with physicians, surgeons, transfer centers, admissions teams, and hospital departmentsRapidly assess needs, mobilize resources, and facilitate physician-to-physician and hospital-to-hospital communicationPhysician & Hospital OutreachBuild and maintain relationships with physicians, surgeons, hospital leadership, and key institutional contactsServe as a trusted liaison within hospitals and the broader medical communityConduct ongoing hospital and medical-community outreach to open doors for patients when they need it mostCare Coordination & AdvocacyCollaborate with other specialized divisions to ensure seamless communication and continuity of careAdvocate persistently for patients from admission through discharge or transferFollow up closely on cases and think outside the box when a situation doesn't follow the standard playbookQualifications5+ years of Medical or healthcare background required (clinical training, healthcare administration, paramedic, nursing, or similar)Strong understanding of the medical field and comfort communicating directly with physicians, surgeons, and hospital leadershipExcellent written and verbal English with polished, diplomatic communication skillsAbility to make sound decisions and remain effective under pressureStrong work ethic and willingness to meet the demands of a high-responsibility, full-time role with emergency availabilityInterested? Send your resume to: View email address on click.appcast.io