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Outlet Host/Hostess

$19 - $25 per hour

Seminole Gaming

Host Position

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

  • Opening doors, where applicable
  • Welcoming and thanking guests
  • Answering questions - accurately and politely
  • Maintaining a clean and organized waiting area
  • Answering the phone
  • Directing guests to areas & restrooms
  • Providing security for co-workers, guests and celebrities
  • Assisting servers, bussers and managers
  • Performing opening, closing & side duties cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
  • Assuring the complete satisfaction of each and every guest
  • Creating memorable experiences
  • Entertaining guests to create "Raving fans"

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:

  • High School diploma or GED

Skills:

  • Remaining calm in a hectic, fast-paced
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers.

Physical Demands:

  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
  • Ability to sit for extended periods of time
  • Ability to make repeating movements of the arms, hands, and wrists
  • Ability to express or exchange ideas verbally and perceive sound by ear
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
  • Ability to turn or twist body parts in a circular motion
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
  • Ability to travel via auto or airplane for long periods of time

Additional Requirements:

  • Maintaining a well-groomed appearance ("having a plan").
  • Following all uniform guidelines
  • Practicing all general safety & sanitation standards
  • Recycling products, where possible
  • Maintaining HRC's 5 core Values and Mission Statement
  • This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description

Pay Range: $19 - $25

Seminole Gaming
Vacancy posted 2 days ago
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